Viva Insurance (Toll Free) +52 (55) 5169 3753 . Hyatt Ziva Cancun or Paradisus Cancun with toddler? As part of that plan, it has opened a branch in Colombia. - Customize your app. trying to fly from df to puerto escondido and buy the ticket from the usa . Viva Aerobus and HSBC Mexico launch new co-branded credit card: HSBC Viva HSBC Viva offers exclusive benefits such as deferred purchases with no interest, The best travel rewards cards come with more than elevated earnings on airline purchases. WebViva Aerobus Official Site | Cheap tickets and flights in Mexico Round Trip Multi-City New York JFK Big Sale Fly to Mexico from $66 USD. The Amex Gold card balances its dual identity well. At the end of 2014, it featured 25 scheduled routes. more. Underwritten by AMEX Assurance Company. Opinions and recommendations are ours alone. When you log in to your credit cards online account, youll find a section designed for redeeming your rewards. To receive the promotions, sign up for them on the official website of the VivaAerobus Mexico Airline. Every time you purchase something with your Volaris INVEX Credit Card, you accumulate electronic money in your eWallet. I called back last night (Wednesday) and went thru the whole thing again with another agent who then said that the airport agents called back and there was an Express line and VIP boarding so no refund would take place. For informational and comparison purposes only. They operated a low cost carrier and seem to be successful at it. VivaAerobus doesn't care about customers at allIrritated people, narrow minded, bad temper at the Mexico City boarding gates and from ground coordinators. This article mentions a few high-earning no-annual-fee cards. I will NEVER fly with this airline again and I DO NOT RECOMMEND IT TO ANYONE !! (Although a bus company you can book Vivaaerobus (ta && ta.queueForLoad ? While she was on the phone with me, I went to the VivaAerobus web site and re-started the booking which took several minutes. Thank you very much. bk_t1 is also correct in noting that the frequency of (ta && ta.queueForLoad ? WebViva Aerobus is a low-cost airline based in Monterrey, Mexico. Accumulate pesos. Variable Rate. We ask that you keep in mind the following points that may apply to the product you contracted with INVEX Consumo, S.A. de C.V. SOFOM, E.R., INVEX Grupo Financiero. Bottom Line: While earnings can be strong for airline purchases on the Amex Platinum card and Amex Gold card, the Chase Sapphire Preferred card has elevated earnings on the broader travel category that includes airline purchases. All the information regarding VivaAerobus, seat availability, baggage, check in and more for your trip. Visit americanexpress.com/benefitsguide for more details. The overall rating is average, with the comfort, crew, and boarding rated favourably. That worked for me. The Viva Fan membership fee is 55 USD for domestic and international WebWe arrived at the Houston Airport- Terminal D as stated on the ticket and found the counter for Vivaaerobus. Viva Fan is an annual loyalty card of VivaAerobus airline that entitles you to various benefits. Luggage insurance can cover damaged, lost, or stolen baggage. No complaints there. I was able to complete the transaction using my U.S. issued Visa card. There are three plans available Viva Light, Viva Basic, and Viva Smart, with every next granting you better perks than the previous. Web1 stop VivaAerobus 24h 45m SAT - TLC $234 7/7 Fri 1 stop VivaAerobus 13h 30m TLC - SAT 7/10 Mon 1 stop VivaAerobus 23h 40m SAT - TLC $235 6/7 Wed 1 stop VivaAerobus 26h Outside of the accusations and heightened language/claims - seemingly secondhand information, not much personal detail either. Receive first-hand our exclusive offers and benefits. Earn 3x ThankYou Points on travel, including airline purchases. Cancun Traveler Articles: Written by Travelers, Travelling to Cancun/Riviera Maya with a criminal record, WEATHER & June thru November - Hurricane Season Information, Authentic restaurants near Plaza Las Americas. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-48068204', '');}, 'log_autolink_impression');flights through the ETN bus phone number - ridiculous but it works. Best transfer between Cancun airport and playa del Carmen do. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Its the most comprehensive source of market intelligence in the world, with around 50 per cent of content translated from non-English sources. For rates and fees of the American Express Gold Card, click here. It seems as though VivaAerobus has much greater domestic (inside of Mexico) frequency than they currently do on some international routes to the US. Car rental loss or damage coverage is offered through American Express Travel Related Services Company, Inc. For the trip cancellation and interruption insurance benefits of the American Express Gold Card, eligibility and benefit level varies by card. Depending on how far you fly with the Mexican VivaAerobus low-cost airline, you may save the additional 10 USD with Viva Light, 15 USD with Viva Basic, and 20 USD with Viva Smart plan for a round trip. You cant check in online or pre-print a boarding pass for either a Houston or Cancun departure ahead of time. They website it's the worse, they said that I need it to verify amount, would never load, then I got confirmation for flight, then that payment didn't go through, and in order to check in , I had to give a different card and they charge me twice, the person on the phone said that one of the payment will be cancel and reimbursed to my account and it didn't. This plan increases your cabin allowance to 15kg (33lbs) while allowing you to stuff your checked luggage with 25kg (55lbs) of cargo. As a new cardholder, pay only for the TUA (Airport Use Fee) and start flying! However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. If approved and coordinated by Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost. AVOID! Premium CAPA Members can also access add-ons such as our exclusive Fleet Database, Airline Cask Data tools and more, to enjoy the full capabilities of our global platform. Youll earn 5x miles on flights via Capital One Travel and 2x miles on travel, including flights. Vivaaerobus does accept foreign cards for internet purchases. Secure a few extra hands for carrying bags and find attractive shopping on both sides of the security check. Volaris card benefits do not apply to flights with shared codes or other alliances that Volaris has with other airlines. Annual fee. If you are a more theatrical type of person, secure a place on the flight to New York and attend shows at Broadway theatres. VivaAerobus launches credit card. I hope that I misunderstood since my Spanish is a little rusty. Here, youll find the expiration date (if available) and the total amount of your credit. This fraud guy has increasing fare like there is no value of customer money. Even here, though, this parameter decreases the overall rating, only not as much as reviews of VivaAerobus on TripAdvisor. I've never heard of them before, but it's rather tempting to save almost $2000 for a family of 5. Extra baggage for free. Everyone took their seats and they gave their safety talk and we took off on time. I asked him to call me back when the airport agents had responded. That is probably is why the departure time changed. Pay them the amount via paypal, plus their paypal costs (3 - 4%), plus a few dollars for doing you the favor, and let them buy the tickets using their credit card. Elige la mejor Tarjeta de Crdito y solictala online! When you activate your credit card, we will send you the username and password for your Volaris INVEX eWallet to the email address you provided in your application. When the first guy in our line got to the desk of course everyone that was still in the other line got really upset and he turned to them and said he was in the Express line because he paid the extra fee. They canceled our return flight, no representative showed up at the airport, and refuse to give us a refund and acknowledge they they need to. We were told to board the bus and it would take us to the plane. No points or miles! Terms, conditions and limitations apply. Annual fee. I wanted to get my Viva ticket earlier, but looks like I'm going to have to do the 24-hour thing and pay at Oxxo or Banamex once in Mexico. Another factor to consider is whether you spend a lot on travel in general or your greatest expense is on airfare. They can maybe do the booking over the phone. I was on flight VB 101 from JKF to Mexico City on November 14th 2022 and the aircraft was not able to take everyone's luggage on the plane and over 50 people landed and their luggage was still at JFK, including mine. Staff service is awful!!!! See the respective Guide to Benefits for details, as terms and exclusions apply. Another plane landed and those people deplaned. I had called the airline prior to leaving on Friday because when I booked the trip the return was at 2:45 but when i checked the schedule for the return online on 1/30 it said the return was at 3:45. The key to securing such a bargain is flexibility. WebTravel without limits Fly to the best destinations always at the lowest price with Viva Aerobus. I was able to complete the purchase on vivaaerobus.com. The Chase Sapphire Preferred card is one of our favorite cards and its a great first travel rewards card. Claim your profile to access Trustpilots free business tools and connect with customers. Literally froud . As a Mexican low-cost airline, VivaAerobus takes you to places throughout Mexico. vivaaerobus.com Joined February 2009 76.8K Following 1.1M Followers Tweets & replies Media The Platinum Card from American Express, 3. Still, if you inspect the matter in detail, you will see that the in-flight entertainment decreases the overall rate the most. If you'd like to add a comment to this article and share your valuable feedback and opinions, please Mismanaged information. On the prior occasions, I was not given the opportunity to talk directly with Verified by Visa. The result was successful. end of story. And this parameter certainly isnt among the priorities when you travel short distances and save money. For the car rental collision damage coverage benefit of the American Express Business Gold Card, eligibility and benefit level varies by card. Eventually, the flight was delayed 3 hours without any advice. Viva travel! By traveling with Viva Aerobus you get access to rewards, even lower prices, and more With your Viva Fan membership, you can access the lowest prices, exclusive offers, and many more benefits. With this new and exclusive benefit for Viva Fans, your check-in and boarding process will be faster. The real story is a lot worse than that but that's the gist of it.They need to go under. We waited about 30 minutes and the line had moved about 3 people. Find all the deals promotions and last minute offers with VivaAerobus. Bottom Line: If your business involves travel, rewards cards that earn well on flights and other travel purchases can add value to your bottom line by offsetting the cost of business travel. Apply for Viva HSBC Card ; Toll Free Contact Us . We tried calling our bank (RBC) to work with the Verified by Visa suggestion, and could not get it to work. Son unos rateros a una familia de 5 que ivan de vacaciones les robaron $150. Just wonder, some say if an airline only flies a few days a week and there is weather or mechanical issues, it could be several days before the next plane. Youll need to determine which is more important to you when selecting a card. The Chase Sapphire Reserve card earns 5x Ultimate Rewards points on flights via the Chase travel portal and 3x points on all other travel purchases including flight purchases. - Alex & Erin. To get the benefits of extra baggage and additional weight in a carry-on, you must pay a minimum of 50% of the reservation with the Volaris INVEX Credit Card or with an electronic wallet. Your health is private . Recib de primera mano nuestras ofertas y beneficios exclusivos. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. (The current public offer is 120,000 points.). Hot Tip: If you are loyal to a specific airline, consider our guide to the best airline credit cards. I would wait for weeks having sent them all the documents they requested. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-63547206', '');}, 'log_autolink_impression');Cancun? Additionally, you may need to disclose proof of payment if you booked the VivaAerobus flight by the OXXO or BANAMEX payment method. The annual commission is $2,444 MXN without VAT. Featured Image Credit: It does not say this in terms when purchase Ticket upgarde says Can have inlimited changes . Terms, conditions and limitations apply. Do not fly with them. There was only 1 line with about 30-35 people waiting and 3 people checking passengers in. Car rental loss or damage coverage is offered through American Express Travel Related Services Company, Inc. For the baggage insurance plan benefit of The Business Platinum Card from American Express, eligibility and benefit level varies by card. Finally I spoke with a supervisor and he told me the same thing. Anyway in speaking with the other passengers someone mentioned they had purchased the Viva Express option and that there should be a separate line to check in. Our Shuttle driver tried to drop us off at Terminal 1 in Cancun but I explained we needed to go to Terminal 2. We booked to leave Houston on Friday 1/30 and return to Houston on Monday 2/2. The supervisor told me that they won't refund my money since the airport said they didn't do anything wrong. 2 years ago. Here are 3 business travel cards to consider that offer elevated earnings on airline purchases or travel. You can use it every time you accumulate 1000 pesos. From Anchorage to Zihuatenejo and 115+ destinations in between including our newest destination, Belize! Given that your luggage exceeds the defined weight or you bring an additional bag, you will pay quite a lot for the extra weight or piece of baggage. The Business Platinum Card from American Express, The Best 3 No-Annual-Fee Credit Cards for Airline Purchases. However mechanical is a whole different ballgame depending on the nature of the mechanical issues. Pair those earnings with a selection of benefits you can use and youll have made a wise travel rewards card decision. They do weigh your luggage and if you are over you will either need to rearrange your bags or pay the higher fee (it happened to a group of 5 ahead of us in line in Cancun). (The current public offer is 70,000 points.). Of course they wont hive money back ! They get the points, they're providing value added service, and they don't run the risk of having you cancel your booking (unless you have provided security of course). To evaluate VivaAerobus through reviews, we resorted to TripAdvisor (2,332 reviews at present) and Kayak (420 reviews). Both representive we extremely RUDE! I think you will have no problems with Viva. Companies can ask for reviews via automatic invitations. Therefore a few hours delay may be much less egregious than waiting a few days for another international flight. Lets look at some of the additional benefits that come with our featured personal travel rewards cards. The forms were provided on the plane to complete. Comfortable places suitable for a long layover are available at the Cancun Airport, but securing one may present a challenge. Vietnam Visa: What Are the Requirements and How to Get It? Click here to see a list of advertisers that we work with. Car rental coverage can allow you to decline the rental car agencys coverage and save you the cost of that daily added-on expense. Check out our guide to applying for a small business credit card. They told him there was no express line. i give zero stars if i paid $60 extra dallors per ticket to change ticket or get credit to use in next year! yes, i also called the usa number you have indicated and they told me they no longer accept visa payments internet or over the phone. Check out the winter wonderlands at these 5 amazing winter destinations in Montana. Blamed delay on scheduled maintainance. Written correspondence. Car rental loss or damage coverage is offered through American Express Travel Related Services Company, Inc. For the baggage insurance plan benefit of the American Express Business Gold Card, eligibility and benefit level varies by card. (The current public offer is 80,000 points.). Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Si realizo compras el da de la fecha de corte de mi Tarjeta de Crdito, a qu periodo de facturacin corresponden estas? Before I called ETN, I called my Visa credit card issuer again. Annual commission on the date of calculation of the APR. For rates and fees of The Platinum Card from American Express, click here. Fixed-rate. Viva charges a fee to pay by credit or debit card. We were 6 people with 3 separate reservations on CUN-MEX in October. Based on 3,354 reviews. You can purchase this service before or after booking your flight. For the car rental collision damage coverage benefit of the American Express Gold Card, eligibility and benefit level varies by card. Please use another credit card or select a different payment option. (thank you previous TA poster warning about this) We arrived at about 1:40pm which was 2 hours prior to departure. Running a business involves paying a lot of expenses. i used to fly for business weekly dates would change all the time and never never never did i have to prove why im changing a ticket !!! Upon enrollment, eligible cardholders will remain at upgraded status level through December 31, 2024. click here to leave your comment. Many airlines make refunds difficult but only offer credit for future flights. trying to (ta && ta.queueForLoad ? Web9. I called their customer service number and they verified the return time at 3:45. Finding a balance between the highest level of rewards earnings for airline purchases and useful trip protection can determine the right card match for you. Choose yours and enjoy a flight with all the comforts that only VivaAerobus can offer. It has all the information you need to know. Heres a look at some of the most popular travel rewards cards to see how they stack up for earning on airline purchases and providing trip benefits. Hot Tip:Check to see if youre eligible for a huge welcome bonus offer of up to 150,000 points with the Amex Business Platinum card! This site does not include all credit card companies or all available credit card offers that are on the market. For Capital One products listed on this page, some of the above benefits are provided by Visa, For rates and fees of The Platinum Card from American Express, click, For rates and fees of the American Express Gold Card, click, For rates and fees of The Business Platinum Card from American Express, click, For rates and fees of the American Express Business Gold Card, please click. It is the worst airline to resolve an issue with it. I just want you to be fully aware of exactly what you are getting and everything for which you are paying. I found 2 seats near the check in desk. Please take special precautions regarding your booked baggage. All your purchases will earn you pesos to travel with Volaris. If you go into it eyes open, it looks like you can save some $$. This site does not include all credit card companies or all available credit card offers. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-48062297', '');}, 'log_autolink_impression');fly from df to puerto escondido and buy the ticket from the usa . For the baggage insurance plan benefit of the American Express Gold Card, eligibility and benefit level varies by card. Note the day prior, Cancun changed their time to Eastern coast (USA) time so moved ahead 1 hour. Note: To apply for an Amazon Business American Express Card, you need to be authorized by your company to make financial decisions on its behalf. Privacy Policy and Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. The carrier is owned by IAMSA, the biggest bus company group in Mexico. What bk_t1 says is correct. Document with reservation details Air ticket issued Proof of payment or credit card statement where the payment transaction is reflected Copy of the identity document of the beneficiary, on both sides Bank Certification of the account to which you want the refund to be made. The Capital One Venture X cardoffers plenty of overall value to the traveler and has an annual fee that is lower than most premium travel rewards cards. If the prospect of fewer clicks doesnt overjoy you, potential savings surely will. Airline and other reviews can give us useful insights about the subject of our interests. Transfer miles to hotel and airline partners, benefits of the Capital One Venture X card, transferable to hotel and airline partners, trip interruption and cancellation insurance. Exclusive benefits Make up to 6 name, date, or route changes per Buses operate to Playa del Carmen or the central station, but depart infrequently and tend to be full, forcing you to balance on one leg. Underwritten by AMEX Assurance Company. Passengerstreated as cattle with very rude manners! IN AMERICA , we have privacy rights!!!! Visit americanexpress.com/benefitsguide for more details. Terms, conditions and limitations apply. HORRIBLE HORRIBLE COMPANY . Apalling! While the carry-on allowance is the same as for Viva Light, you are eligible to travel with checked luggage that weighs up to 15kg (33lbs). Terms, conditions and limitations apply. Any tips for getting from Puerto Escondido to Zipolite? U.S. Bank Altitude Reserve Visa Infinite Card, Best 3 Business Cards for Airline Purchases, 1. . The airline operates 115 flights per day with over 78 routes at some of the lowest rates in Latin America. Is this villa too isolated? Flights purchased via American Express Travel or directly through the airlines earn 5x Membership Rewards points. I had called before and explained the problem with verified by visa without success. Annual commission at the time of calculating the APR. Since these methods are basically the only way to pay Viva for a ticket purchased on their website this fee amounts to a fee to pay for your ticket. For more information on our advertisers, see here. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-63734231', '');}, 'log_autolink_impression');airline find them to have no more problems than we did. So yes you will still save some money per person, but I doubt when you add in all of the fees that it is actually the $400 per person it appears when you just look at the price upfront. Underwritten by New Hampshire Insurance Company, an AIG Company. Hot Tip:Check to see if youre eligible for a welcome bonus offer of up to 150,000 points with the Amex Platinum card! CAPA Membership provides access to all news and analysis on the site, along with access to many areas of our comprehensive databases and toolsets. Trip protection descriptions have been abbreviated and are not inclusive of all benefits and protections that come with each card. Points such as Membership Rewards, Capital One miles, ThankYou Points, and Ultimate Rewards points can also be transferred to airline frequent flyer programs and redeemed for award tickets. We ask that you keep in mind the following points that may apply to the product you contracted with Banco INVEX, S.A., Institucin de Banca Mltiple, Grupo Financiero. Recent posts are below - there are a few watchouts - but the 2 which ring for me are 1) Add-on fees/costs, thinks like assigned seats, bags, etc. As with everything else, Tourist Secrets scoured the web to provide the best answers to this and other essential questions you may have. In addition to earnings, its common to find a generous welcome offer, lounge access, statement credits for travel purchases, flexible redemption options, travel protections and benefits, shopping protections and benefits, and more. If you feel that your luck works for you, board a VivaAerobus airplane flying to Las Vegas. (3) Only available in Mexico City and the Metropolitan Area. I figured that the extra $4.50 per person per segment may be helpful if the airline is as unreliable as many have said. Also, we will award your anniversary bonus in your eWallet. any other low cost that services this route and would take payment with non mexican Credit cards?????. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What kind of a compensation is that?How is that customer service?? Membership also provides full access to our Analysis Reports, in-depth Research Publications and comprehensive Data Centre. You may wonder now which destinations this Mexican low-cost airline covers. They are currently replacing their entire fleet with new Airbus aircraft and will soon have one of North Americas most modern fleets. Please, save yourselves the trouble. We arrived at the Houston Airport- Terminal D as stated on the ticket and found the counter for Vivaaerobus. Save yourselves !! Then when I message them to ask an update they start all over again with "hello how can we help you"? Only Aeromar & Vivaaerobus fly that route. For informational and comparison purposes only. I asked the ticket agent if I could do it over the phone and I think he said that Viva Aerobus will not accept non-Mexican credit cards. Eso sin mencionar que los asientos no se pueden reclinar y es muy incomodo si tratas de dormir. The Viva Fan membership fee is 55 USD for domestic and international flights. For the Premium Global Assist Hotline benefit of the American Express Business Gold Card, eligibility and benefit level varies by card. We did the online check-in but when we reached the desk to leave the luggage the guy told us that the flight is full so we have to wait and see when we could fly as we didnt buy the paid seats. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Low-cost airlines often land at distant airports, letting passengers manage in reaching their final destination. They broke into and stole belongings in my suitcase and they assigned us random seats apart. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). When checking online, you need to specify the booking code and your name. Avoid them at all costs plus make sure to do a WEB checkin far in advance.Muy mal servicio. 2023 Trustpilot, Inc. All rights reserved. The agent marked my computer generated boarding card with VIP and I asked her where the Express check in line was since we had paid for it. only mexican visa cards. For more information, please see www.visa-classic.com/mx/beneficios. Print your boarding pass during the procedure to show it at the airport. Indeed, a very interesting first post for someone just signing up to TripAdvisor. one person flying in household has a horrible cold. Location. The gate agents showed up who had checked us in. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-52556022', '');}, 'log_autolink_impression');flights actually do go). Priority Boarding. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Eviten usar esta aeroline, fue mi primera y ultima ves usandola. My business plans changes and i dont need your approval to honor legal policy stated . CAPA publishes more than 1,000 global News Briefs every week, covering all aspects of the aviation and travel industry. How to book Aerovega flights to and from Oaxaca? This time, the Verified by Visa rep told me that the cardholder must talk to Verified by Visa to have the transaction approved in advance each time the Visa card is to be used with a vendor that requires Verified by Visa authorization. No problem, VivaAerobus takes you to Mazatlan, Los Cabos, and Puerto Vallarta. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64128221', '');}, 'log_autolink_impression');Cancun. Matching spending categories to your expenses results in greater earnings. Visit americanexpress.com/benefitsguide for more details.