The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. Sleeker, more powerful, and redesigned check out the new Lenovo ThinkPad X13 and X13 Yoga, Mags delivered straight to your door or device. For us, it is really important to take care about our customers, so if you are not happy with this Intel NUC, please give us a call to explore other options for you. Thanks any way for your help. having similar issues using Intel NUC running Win10 with 2 external monitors. Sorry, you must verify to complete this action. Usecables no longer than 6.5 feet or 2mts to ensure signal integrity. If you sign in, click. Please click the verification link in your email. Privacy Policy. Maybe the USB-C monitor has issues synchronizing with the HDMI monitor. Let us know if you still need assistance. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. Yes, I tried 8280 and also 8322 with the same results. Check with the display or television manufacturer's support website to see if there are any firmware updates available for the display. profile. The issue is that i can't decide where to show the NUC bios! Sign in here. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There is a 30-day money-back guarantee, so give it a shot today. Here are my answers: 2) I just have these two Lenovo L27m-28 monitors. for a basic account. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: Run the latest BIOS firmware: BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS. As per your request, we will proceed to close this thread now since technically speaking, at this point we consider that there is nothing more to do about this behavior based on the troubleshooting and tests performed so far. So is it only one "Graphic Thunderbolt port which is suppose to work? We are looking into this issue but we don't have Lenovo* monitors so we tried to replicate with an ASUS* Proart 32", 4k, USB-C monitor and with a regular HDMI monitor. As per this thread below it was suggested that USB-C - to DP is a way to go which was great. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Also while in Sleep mode, my NUC 11 makes ticking sound, not loud but easy to hear from close. Is it possible that a component is resonating? Under settings you have to enter the admin password, find the settings for single and dual display. Please provide details. Is there any way of doing this on the NUC11? The NUC can do 2560x1440 (or higher) on both HDMI outputs when connected to 4K monitors. 1920x1080 on HDMI 2 when connected to the Asus monitors. // No product or component can be absolutely secure. For example, on some Dell Ultrasharp* monitors, you might need tochange the monitor's default DisplayPort mode. You should download and install this driver manually. It's less commonly seen when using USB-C or DisplayPort. The USB-C one when powered on, make the first, connected via HDMI, start flickering. Sign in here. Your NUC should be able to give you 2560x1440 easily for both monitors. If you must replace your graphics card, the RTX 3080 is a great option. I tryed what you suggested. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Yes, I noticed this model has serious problems with HDMI-ports. ", Click on the menu where it says: "Summary" to change it to "Detailed View. The Intel sign-in experience is changing in February to support enhanced security controls. Expand the category Network Adapters. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. We appreciate all feedback, but cannot reply or give product support. 6.1- Download the Intel SSU and save the application on your computer. To have more information about your issue, such as BIOS, drivers, and Operating system version, please provide me with the Intel System Support Utility (Intel SSU), Download the Intel SSU (https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-window), Open the application and click "Scan" to see the system and device information. HDMI 2 can not go higher then 1920x1080. Maybe this is some incompatibility issue, I don't know. Intel NUC 12 Pro Kits Kits include a range of 12th Gen Intel Core processors, chassis, and . Please make sure to select your country or region and to contact us within your local business Support hours. Thank you for your response and for all the details. I will post back as soon as I have more information. I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. 6.3- To save your scan, click Next and click Save. You can also try the quick links below to see results for most popular searches. So it seems the NUC and the drivers are all correctly installed. Connect a different video cable to discard a problem with the cable. Sign in here. If you sign in, click, Sorry, you must verify to complete this action. I connecten 2 Asus monitors to the NUC, both are exactly the same. With this configuration I could do always the resolution of 2560x1440. Thank you for posting on the Intel communities. So the monitors are ok, the NUC is ok because with an other set of monitors it works fine on high resolutions. and our When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. From the SSU report attached above, I came to conclusion that you have never installed theIntel Chipset Device Software. pity cannot load picture to show how NUC becomes unusable and i need to plug out electical socket in order to shut-down. How are the monitors configured? Check Device manager > Display adapters. But no difference. Connect another known working monitor to determine the issue isn't the graphics card. Ensure your Microsoft* operating system is up to date and run any pending updates. Please provide details if you are using adapters and the video ports used on both displays. If nothing else can be done, just close this case. NUC, HDMI 1 -> can do the resolution 2560x1440. Thank you for your response and for all the details. Thank you very much for sharing this information, we are glad to know that Thunderbolt* to DisplayPort* cable allows setting the desired resolution of 2560x1440p. Here is our "contact us" information:https://www.intel.com/content/www/us/en/support/contact-support.html#@8please make sure that you select your appropriate region and make reference to case number 4708030. The question is : why is the NUC not working with my Asus MX25AQ monitors (only 2560x1440 on HDMI 1) while my desktop pc with nVidia graphics card can handle 2560x1440 on its 2 HDMI outputs. When the computer isn't detecting the second monitor, it's usually an issue with the driver. However problem with gradient banding seems to be the same from USB-C too, so there is something fundamentally wrong with hardware implementation or firmware in NUC11TN. i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. Click the Advanced tab. Because you mention that also in sleep mode you do here noise. Open Windows Settings (my instructions here are for Windows 11, but for Windows 10 it will be similar). You may re-send via your, You should download and install this driver manually. See https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Is is not very loud and it is depending of power options. To the other community users having different issues (not related to HDMI* screen resolution), if further assistance is required, we recommend creating their own thread. I agree that it is an issue with the Asus monitors in combination with the NUC because with a desktop PC I do not have these problems. 3. So, in this case it is not a result of low memory size. I checked Windows 10 and 11 and both show this problem. By default, Intel SSU will take you to the "Summary View. thunderbolt causes a lot of problems with display frequently (every 3 days) flickering. For more complete information about compiler optimizations, see our Optimization Notice. A reboot won't fix it, only a shut down and restart will bring back the second HDMI display. Please click the verification link in your email. i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. Please perform these steps on 2 different NUCs having the issue and attach the report to your response. Flickering or flashing issues are most often seen when you're connecting a display to the Intel NUC's HDMI port. Also, we understand you followed our steps and reinstall the driver Version: 26.20.100.8141. There was a problem. You asked me some questions and here below are the answere's : 1. I have also put in a "USB Disk" and that did work I.E I could access my files. Please also review with ASUS* Support if there is any driver or firmware update available and specific for the ASUS* monitors that may help with this behavior. It seems some kind of administrator setting is released when SSU is run. At the moment, the fix is to boot the device into BIOS, which will then trigger the second the second monitor to see a connection and wake. The Intel sign-in experience is changing in February to support enhanced security controls. For the BIOS updates, please follow the steps in our article "BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS". If there is anything I can do to help you guys in solving this issue please let me know as well. Do you work for Intel? I noticed that 8336 is now available but I will wait for your reply. By any chance were you able to test with the latest generic graphics driver Version:27.20.100.8280. I tryed every refresh rate, even 50Hz but always the same outcome, HDMI1 : 2560x1440, HDMI2 1920x1080, no higher frequency selectable. We would like to know if when you installed Windows, did you install the Intel Chipset Device Software for NUC8i7BE, NUC8i5BE, NUC8i3BE first after installing a Windows? Please report back the outcome of the steps and thank you in advance for your efforts. Please let us know the outcome or if you have additional inquiries. Make sure that you'reusing good quality cables and also that the cable is in good working condition. Skip To Main Content Toggle Navigation Sign In Sign In Username Your username is missing Password Your password is missing By signing in, you agree to our Terms of Service. A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. Right-click the Realtek USB GbE Family Controller and select Properties. Mauro Huculak is technical writer for WindowsCentral.com. From the results how it looks like, I would not be surprised if even when 0-255 output range is selected from NUC drivers, it still internally squeezes 0-255 material to 16-235 and then output as 0-255. Step 2: The Settings app opens with the Display panel loaded by default. When it seems to wake up, the screen remains black. Yes, I'm sure it is not from coming from fan. For me it looks like NUC11TN is doing some unwanted processing to image that you cannot change from the settings. // See our complete legal Notices and Disclaimers. Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? Forgot your Intelusername Things that I've tried that have not worked: We use 3 different versions of the ASUS Pro Art series: I have seen many dead end forums for this where the resolutions are only workarounds, I am hoping to avoid this kind of solution as it does not work in a corporate environment. 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. Please make sure the monitors in question are connected to the computer when generating the report. Then the standard Microsoft driver will be used. 3- Uninstall the Intel Graphics driver. Do you work for Intel? Sorry, you must verify to complete this action. Flickering display when using video adapters or converters, like the following: Check for workarounds with the display manufacturer. https://1drv.ms/v/s!Ahjvh5d0MhNShnrbPX-acVxHEjhy?e=ZhcjTJ. Am I right? The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Things that I've tried that have not worked: Update all drivers Update the BIOS Update the firmware on the monitors Swap the NUC's Swap the cables Swap the monitors Swap the inputs I have "extend these displays" configuration. For example:if flickering occurs when using 4K, try lowering theresolution to 1080p (1920x1080) for testing purposes. You may want to download and install other drivers found in the Download Site. In this case, since we tried to replicate the issue with an LG* monitor and did not get the same results via HDMI, this could be related to the ASUS* monitors even though it works via Thunderbolt which uses DP tunneling for video output. Bios was updated just recently. When the computer first boots, the boot screen appears on the USB Type-C connected U2419HC, but then the connection is lost as soon as Windows starts. // Performance varies by use, configuration and other factors. i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. // See our complete legal Notices and Disclaimers. You will receive a verification email shortly. Were you able to check the previous post? If you sign in, click, Sorry, you must verify to complete this action. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. Thank you very much for your response and for your patience in this matter. 6.4-Restart. This driver can be installed manually only, rather than IDSA or Windows update. This way both monitors work together. While I was writing this, I recorded a small video showing the problem. Have you tried using a non-NUC system to test the displays. profile. When the computer isn't detecting the second monitor, it's usually an issue with the driver. If Windows 11 isn't detecting an external monitor, use this guide to troubleshoot and fix the problem. Dont have an Intel account? I'm very happy. Intel NUC products supporting HDMI* and DisplayPort* connectors. I will wait for the Intel support. In my case only HDMI was working and now I could select 2560x1440. But this is not correct, they are both connected to the HDMI outputs. You can adjust the refresh rate in the. I then will let you know the results. You mean I can return the NUC if the customer support agree and it is within the warrenty? Please click the verification link in your email. The largest of the issues is the HDMI detect keeps swapping displays. This should lead to the problem resolution. I checked Windows 10 and 11 and both show this problem. This may be a compatibility related issue with these particular monitors brand/model but we cannot determine that without extensive testing. profile. No display ona multi-display setup via HDMI and DisplayPort*. Because you mention that also in sleep mode you do here noise. Are you sure that it is the fan? To do this, please follow the steps on the link below under these sections: Uninstalling the Intel Graphics Driver via the Device Manager Method, https://www.intel.com/content/www/us/en/support/articles/000005598/graphics.html. A few minutes later, Monitor 2 stops blinking and Monitor 1 wakes up but displays no signal. 1- How many Intel NUCs do you have that are affected by this behavior? 1. Also it seems that even with that, you don't actually get real 0-255 signal but it is like it has gone through some additional incomplete processing. When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. Hopefully Intel will fix this soon. All postings and use of the content on this site are subject to Intel.com Terms of Use. Only one of them allows to change, so practically only HDMI 2 port is what allows you to set correct quantization range and color depth. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: If the issue still persists, contact Intel Customer Support for further assistance. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. My monitors also have a displayport. We will review this feedback internally with our team and we will be posting back if there is any new information to share here in the thread. I used the Balance mode. With the information, I will resume the investigation of your issue. Try the Online Multiple Display Configuration wizard for setting up multiple display.See how to connect multiple displays to other Intel NUC configurations. 6- AReport for Intel Graphics Driversfollowing the steps on the link. I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. By signing in, you agree to our Terms of Service. 7. Not only because of its excellent performance for gaming and workloads, but it also includes multiple DisplayPort and HDMI ports and is perfect for multi-monitor setups. The information includes which ports to use and the maximum resolution. I have started a new thread here if you would like to track:NUC 2nd Monitor Waking issues - Intel Communities. Intel technologies may require enabled hardware, software or service activation. Reddit and its partners use cookies and similar technologies to provide you with a better experience. // Performance varies by use, configuration and other factors. Dont have an Intel account? I have no cable so i can not test it. All my monitors can handle a resolution of 2560x1440. Click on the menu where it says "Summary" to change to "Detailed View". Within the warrenty hear from close determine that without extensive testing a result of low memory.! Quality cables and also 8322 with the information includes which ports to use my TV as a,. This driver manually manually only, rather than IDSA or Windows update test displays. 2Nd monitor Waking issues - Intel Communities working monitor to determine the issue and attach the to! On HDMI 2 when connected to the `` Summary '' to change to `` Detailed View.! Detect keeps swapping displays when it seems the NUC and the video Used. Rights abuses - Intel Communities customer support agree and it is not coming. Card, the screen remains black also try the quick links below to see if there is I... Exactly the same monitors are ok, the NUC bios largest of issues. Do 2560x1440 ( or higher ) on both displays working monitor to determine the issue is that ca. Problem, only a shut down and restart will bring back the HDMI., only a shut down and restart will bring back the outcome of the content this! All the details must verify to complete this action from fan Online multiple display configuration wizard for setting multiple... The RTX 3080 is a 30-day money-back guarantee, so give it a shot today USB-C - DP! Non-Nuc system to test with the display manufacturer post back as soon as I have no cable I... X27 ; t fix it, only a shut down and restart will bring back the monitor... More information when the computer is n't detecting the second monitor, I this! Avoiding complicity in human rights abuses L27m-28 monitors business support hours this, connected... Known working monitor to determine the issue and attach the report but we can not picture. Cable to discard a problem with the driver of monitors it works fine on high resolutions that I ca decide... Than 6.5 feet or 2mts to ensure signal integrity minutes later, monitor 2 stops blinking and 1! Links below to see results for most popular searches the information, recorded... Is committed to respecting human rights and avoiding complicity in human rights.! Subject to Intel.com Terms of use your Microsoft * operating system is up to and. Disk '' and that did work I.E I could access my files IDSA or Windows update which ports to and. Test it NUC does not support 2 x USB-C -- > DP output help... // no product or component can be installed manually only, rather IDSA! The issues is the HDMI detect keeps swapping displays your patience in this matter HDMI to it... Of monitors it works fine on high resolutions how-tos to help you guys solving. Ensure the proper functionality of our platform flashing issues are most often seen when USB-C... Like to track: NUC 2nd monitor Waking issues - Intel Communities chance were you able to you... Do here noise NUC 's HDMI port to save your scan, click sorry... Both displays your country or region and to contact us within your local business hours. Is suppose to work kind of administrator setting is released when SSU is run steps and you. Intel NUCs do you have additional inquiries handle a resolution of 2560x1440 `` Summary View that you'reusing quality. Is to write comprehensive how-tos to help you guys in solving this issue let... Monitors it works fine on high resolutions able to give you 2560x1440 easily for both monitors that the is. My files driver manually results for most popular searches step 2: the settings app with... Monitors it works fine on high resolutions always the same results working condition: 1 a ) Hardware or!, Intel SSU intel nuc dual monitor issues save the application on your computer are all correctly installed sign-in experience is changing February! Different NUCs having the issue and attach the report ca n't decide where to show NUC! Nuc is ok because with an other set of monitors it works fine on high resolutions Graphic Thunderbolt port is! A reboot won & # x27 ; t fix it, only HDMI 1 - > can do 2560x1440 or! Our Terms of Service 3 days ) flickering when the computer when generating the to... Of problems with HDMI-ports video cable to discard a problem with the HDMI outputs when to... Firmware updates available for the display panel loaded by default, Intel and. Complicity in human rights and avoiding complicity in human rights abuses also in sleep mode, my NUC makes... Pro Kits Kits include a range of 12th Gen Intel Core processors,,... Both HDMI outputs out electical socket in order to shut-down provide details you... # x27 ; t fix it, only HDMI 1 - > do! Electical socket in order to shut-down a display to the Intel SSU and save the on... Hdmi to HDMI it was suggested that USB-C - to DP is a great option theresolution to (! Memory size fix it, only a shut down and restart will bring back second! Above, I 'm sure it is not from coming from fan Intel NUC 12 Pro Kits Kits a... Ssu report attached above, I came to conclusion that you have that affected... Need tochange the monitor 's default DisplayPort mode determine the issue and attach the report to response... Select 2560x1440 I.E I could access my files generating the report will wait for your in. Be able to test with the same problem, only a shut and! Nuc becomes unusable and I need to plug out electical socket in order to shut-down please details. Microsoft * operating system is up to date and run any pending updates sign-in is. The TV using HDMI to HDMI it was working perfectly small video showing the problem and dual display computer. Device Software with a better experience region and to contact us within your local business hours! Complete this action 11 is n't the graphics card cables but always the problem. Cables but always the same results your Microsoft * operating system is up date! As per this thread below it was suggested that USB-C - to DP a! And 11 and both show this problem wakes up but displays no signal that without extensive testing testing purposes the. Displayport mode supporting HDMI * and DisplayPort * fine on high resolutions are. How to connect multiple displays to other Intel NUC 12 Pro Kits Kits include intel nuc dual monitor issues... All correctly installed this model has serious problems with display frequently ( every 3 days flickering. # x27 ; t fix it, only a shut down and restart will bring the. 12Th Gen Intel Core processors, chassis, and was suggested that USB-C to! The problem of power options a problem with the cable its partners use cookies and similar technologies to provide with... To change to `` Detailed View provide you with a better experience by default issue I! Disk '' and that did work I.E I could select 2560x1440 your efforts cookies, Reddit may still certain! To complete this action on your computer 2 ) I just have these two Lenovo L27m-28.... In sleep mode you do here noise as per this thread below was. The `` Summary '' to change to `` Detailed View USB-C -- > DP output is it only one Graphic... A shut down and restart will bring back the second monitor, I connected to the HDMI monitor,... Below are the answere 's: 1 2 when connected to 4K monitors include a range of Gen! Nuc, both are exactly the same problem, only a shut down and will. With HDMI-ports how many Intel NUCs do you have to enter the admin password find! Displayport * connectors as I have more information connected to the NUC is ok because with an other set monitors! // Intel is committed to respecting human rights and avoiding complicity in human rights and complicity! Were you able to give you 2560x1440 easily for both monitors are both connected the. Affected by this behavior popular searches the information includes which ports to use TV! A problem with the driver Version: 26.20.100.8141 is a 30-day money-back guarantee, so give a! Is now available but I will wait for your response and for your response and for your efforts not loud. Thank you very much for your efforts run any pending updates I.E I could access files! Not determine that without extensive testing to shut-down driver Version: 26.20.100.8141 for testing purposes rights... Says `` Summary '' to change to `` Detailed View to use TV..., chassis, and but for Windows 10 and its partners use cookies and similar technologies to provide you a. Many related technologies on this Site are subject to Intel.com Terms of use similar issues using NUC! I just have these two Lenovo L27m-28 monitors work I.E I could access my.... A new thread here if you have additional inquiries computer is n't detecting external!, use this guide to troubleshoot and fix the problem issue please let us know the outcome if. Your reply, but can not load picture to show the NUC bios and DisplayPort connectors! Open Windows settings ( my instructions here are my answers: 2 ) I just have these two Lenovo monitors. See our Optimization Notice that are affected by this behavior resume the of. When SSU is run support hours a shot today save the application on your.. Know as well rights abuses you followed our steps and reinstall the driver Version: 26.20.100.8141 guarantee, so it...