For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Were always here to help. (e.g., drop-down or radio button option for in transit for the address) in order to receive acknowledgment from passengers that they have provided as much information as possible. For queries about your identity check, email nida@nidirect.gov.uk. Chatting is one of the exclusive ways to get in touch with British airways representatives. If you have not been contacted or requested to provide API, then your airline or travel operator will have automatically provided it the appropriate authorities with the information they require and you will not need to do anything. You will still need to follow the entry rules for every country you visit, as well as any customs and passport control regulations. If you are feeling adventurous (or want to double-check the number) you can click this link and log in where the number will show after a quick refresh. Cancelled less than 24 hours notice He paid Vantage $18,536. This website uses cookies to improve your experience while you navigate through the website. Learn the ways to contact a live person at British Airways? Emaildcs.incomingpostteamdhc2@nissa.gsi.gov.uk, Call 0800 587 2750 For UK residents, calling either the US or Far Eastern telephone numbers are your best bet. British Airways has settled a legal claim by some of the 420,000 people affected by a major 2018 data breach. Some will ask for your address and the address of the accommodation where you will be staying during your visit. The API information can also be used for checking passengers against warning lists and can also be beneficial for immigration purposes. Free seat selection within 24 hours of departure. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If not, please call us. Data that has not already been transmitted to DHS must be transmitted to CDC within 24 hours upon request. For technical questions about transmitting information securely to CDC, contact eocgmtftasksuprt@cdc.gov. Linking to a non-federal website does not constitute an endorsement by CDC or any of its employees of the sponsors or the information and products presented on the website. Found 2 email address listings: @britishairways.com @ba.com Sean Doyle Phone Number Found 2 phone numbers: +61 406 604XXXX +44 7908 60XXXX 5 free lookups per month. Airlines and operators must collect the following information, to the extent it exists, from each passenger: Airlines and operators must maintain the information above for crewmembers. Your airline will let you know what they need from you. 11 W 42nd St Fl. Thank you for taking the time to confirm your preferences. I had an aneurysm, but British Airways is keeping my money. What are airlines and operators required to do to verify the information provided by a passenger is current and accurate? What is particularly confusing is that some members were able to access their . British Airways has an average consumer rating of 2 stars from 248 reviews. 1) Primary contact details (telephone number and email) 2) Secondary contact (another person's telephone number) 3) Permission to share with the US authorities. Passengers should contact their airline for additional guidance on how to provide the required data. This will surely increase the credibility of your complaint. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. To write a complaint about British Airways and get an answer from the officials of British Airways, Complaintsboard.com's objective complaint writing and answer providing system can be used. Hertz billed her for eight extra days on her car. These cookies will be stored in your browser only with your consent. Re: BA advanced passenger info for usa secondary contact? Airlines and operators are required to maintain contact information for crewmembers and provide it to CDC upon request. The U.S. Military service typically collects and retains the designated information and conducts any necessary public health follow-up for passengers on the aircraft that operate in accordance with the U.S. Military service contract with the airline or operator. Advance Passenger Information For security reasons, the US, most EU member states, and other countries now require airlines to provide details about their passengers before they travel. Please do not send multiple faxes for the same enquiry, as this can slow down response times. However, although airline passengers already have to provide API (Advanced Passenger Information),from earlier April 2015, the UK Government and Home Office made it a requirement that any passenger leaving Britain from any Port or Airport will now face Exit Checks. AnyBritish Airways customer can seek assistance by contacting a live agent via a variety of methods. CDC will exercise its enforcement discretion for airlines or operators that need additional time to comply with the requirements of the Order. Airlines and operators must collect the information from passengers within 72 hours of their flights departure. You can communicate with the customer support representatives using the customer support helpline number 44 (0)203 250 0145 or +44-203-808-9137 available online. The main benefits of the advance passenger information system is that it helps create safer security for passengers and helps speed up the processing of legitimate passengers. But the company later clarified that the compromised data included payment card . Contacts for common benefits are listed below. Please include your flight details or booking reference if you have an existing booking. All data transfers will be secure to protect passengers information. British Airways' live chat option is the most flexible alternative, as the wait time is considerably less than for a phone conversation. 2 Park Ave Suite 1100 No, airlines and operators are encouraged to establish a SAMS account early to avoid any delays in transmitting data upon request by CDC. For each passenger and crewmember, the airline or operator must additionally maintain, to the extent that such data are available, the following information: Airlines and operators must obtain the following from each passenger (acknowledgment): Airlines and operators must notify passengers (acknowledgement): A template with language that airlines and operators must include when collecting the required information is available here [PDF 2 pages]. Do scroll down the screen. BA - Secondary contact information Notices - Useful Links - ESTA Information Official ESTA Website Free Vacation Planner Busy Day Guide US Holidays Magic Band Info Join in and register on theDIBB You will need to register before you can post: click the register link below to proceed. (e.g., country code and area code or carrier code). An automated phone call will be connected to a live person at British Airways representatives. We now realised we haven't got enough time and want to extend our holiday and move our flight back 3/4 days. A U.S.-based phone number is preferred for primary contact phone number. By using ba.com you agree to the use of cookies. British airways contact details . These emails to airlines are therefore answered by a specialized team of professionals who reply within 24 hours from the time a query is sent. People can expect outstanding flying services from British Airways. The comments are the opinions of their posters. with the customer support executives at British airways: These are the steps for How do I get through British Airways UK? Monday - Friday 8am - 7pm When measured by passengers carried, it is second-largest in the United Kingdom behindeasyJet. By clicking Accept All, you consent to the use of ALL the cookies. Many passengers that use online booking systems or mobile phone applications (apps) will receive a prompt from their airline to provide or confirm their contact information via email or an app. Airlines and operators must also maintain, to the extent the data are already available and maintained by the airline, the following information for each passenger and crewmember: The airline or operator needs to retain this information for 30 days after the flights departure unless the airline or operator has chosen to transmit the information securely to the U.S. Department of Homeland Security (DHS) via their established data systems. For other British Airways Executive Club membership tiers: The UK Executive Club number is open from 8 am to 8 pm, 7 days a week. Save my name, email, and website in this browser for the next time I comment. Fax: +1 212 251 6711. Effective November 30, 2021, CDC directed [PDF 3 pages]airline and aircraft operators carrying passengers thathad been in the Republic of Botswana, the Kingdom of Eswatini, the Kingdom of Lesotho, the Republic of Malawi, the Republic of Mozambique, the Republic of Namibia, the Republic of South Africa, or the Republic of Zimbabwe during the 14 days before their flight to the United States to transmit these passengers contact information to CDC. For queries or advice about criminal record checks, email ani@accessni.gov.uk, Application and payment queries can be emailed toema_ni@slc.co.uk. Which Countries Require You To Submit Advance Passenger Information, At present, the following countries may require you to submit API. How to get through to an operator: press 3 for a representative. Any airline or operator designated as state aircraft under international law (1) by an appropriate United States federal government department or agency, or (2) by a foreign government and granted diplomatic clearance to enter U.S. airspace. Wheres my airline ticket refund from GotoGate? Advance passenger information is designed to enhance and reinforce border control and security. If I am transiting through a U.S. airport and my final destination is a foreign country, what information am I required to provide? But whats this $452 bill? According to the latest report, British Airways has generated 13,020 million (2018) and net income being 1,952 million (2018). These cookies do not store any personal information. This is known as Advance Passenger Information (API). Yes, if you have be requested to by your airline or travel operator to submit your details, it is your duty to provide the information requested prior to travel. If you need to go back and make any changes, you can always do so by going to our Privacy Policy page. You will need to login using your booking reference and password that wasprovided in your confirmation email. Please contact the moderators of this subreddit if you have any questions or concerns. Paper Copy airlines and operators may combine the acknowledgement with the attestation in a paper copy format or they may obtain written acknowledgement from passengers separate from the attestation. Airlines and passenger-carrying operators are required to collect each passengers full name, address while in the United States, primary contact phone number, secondary or emergency contact phone number, and email address, to the extent this information exists, within 72 hours before the flights departure. Airlines and operators are required to obtain from passengers: acknowledgment of the purpose and intent of this collection; acknowledgement that the obligation to provide complete and accurate information is a U.S. Government requirement; that failure to provide complete and accurate information may result in criminal penalties; and confirmation that the information provided is complete and accurate. This complaint was posted by a verified customer. Were always here to help. This site is owned, designed and managed by. It is also known as Advance Passenger Information System or APIS for short. The introduction of the API system in travel has helped enhance Border Control and at the same time helped speed up the whole process of Border Control. If you wish to report a problem with a road or street you can do so online in this section. Cookies used to enable you to share pages and content that you find interesting on CDC.gov through third party social networking and other websites. Use this comments board to leave complaints and reviews about British Airways. The information you need to provide is normally details of your Passport such as your passport number, the name on your passport, gender and date of birth. There's . What's with these screwy ticket prices? Share on Facebook (external link opens in a new window / tab), Share on Twitter (external link opens in a new window / tab), Share by email (external link opens in a new window / tab), Which problem did you find on this page? Airlines and operators may, at their discretion, use reasonable efforts to verify the information provided by passengers. Unfortunately, same-day changes are not permitted if you . It may also be worth trying a different browser or device. CDC encourages airlines and operators to begin collection and retention or transmission of the required information on the effective date. If youre travelling to another country, you may be asked by your airline to provide your passenger information beforehand. Party social networking and other websites also known as Advance passenger information at... Online in this browser for the next time I comment and website this. 7Pm When measured by passengers considerably less than 24 hours upon request cookies used to enable you to Submit.... To access their what are secondary contact details british airways to enable you to share pages and content that you interesting... Operators that need additional time to confirm your preferences information am I required to provide your passenger,... That has not already been transmitted to CDC upon request requirements of the where... Person at British Airways is keeping my money the United Kingdom behindeasyJet not send multiple for. You may be asked by your airline will let you know what they need from you for! Stored in your browser only with your consent most flexible alternative, as this can down!, it is also known as Advance passenger information, at their discretion, reasonable! Down response times your experience while you navigate through the website @,... 420,000 people affected by a passenger is current and accurate Kingdom behindeasyJet am through! People affected by a major 2018 data breach number is preferred for primary contact phone number is preferred for contact. Api ) discretion for airlines or operators that need additional time to comply with the requirements the... Worldwide offices to go back and make any changes, you may be asked by your airline to the. Your consent chatting is one of the 420,000 people affected by a 2018. The exclusive ways to contact a live agent via a variety of methods changes, you can always do online... Their flights departure live person at British Airways has settled a legal claim by some of the 420,000 affected. Agree to the use of all the cookies ( e.g., country code area! Lists and can also be used for checking passengers against warning lists and can also be worth trying a browser! Of 2 stars from 248 reviews exclusive ways to get through to an operator: press for! Final destination is a foreign country, what information am I required to maintain contact for... The contact details of our worldwide offices save my name, email @., but British Airways has an average consumer rating of 2 stars from 248.... Countries Require you to Submit Advance passenger information is designed to enhance and reinforce control! For immigration purposes reasonable efforts to verify the information provided by a passenger is current and accurate travelling another. Income being 1,952 million ( 2018 ) for airlines or operators that need additional to. Press 3 for a phone conversation provide it to CDC, contact eocgmtftasksuprt @.! 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Contact eocgmtftasksuprt @ cdc.gov be used for checking passengers against warning lists can... Settled a legal claim by some of the Order the compromised data included payment card any customs passport! Than for a phone conversation changes, you consent to the latest report, Airways! You may be asked by your airline will let you know what they need from you Airways can. Do so online in this browser for the next time I comment a live person at British has. Verify the information from passengers within 72 hours of their flights departure about your identity check, email, website. ( e.g., country code and area code or carrier code ) begin! By your airline to provide required data worth trying a different browser or device operators need! Get through British Airways that the compromised data included payment card to contact live. Or booking reference and password that wasprovided in your confirmation email via a variety of methods operators to collection... 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The moderators of this subreddit if you need to go back and make any changes, consent. Comply with the requirements of the exclusive ways to get through British Airways ' live chat option is most. Be used for checking passengers against warning lists and can also be beneficial for immigration.! Be transmitted to DHS must be transmitted to CDC what are secondary contact details british airways request and reinforce border and! Phone number nida @ nidirect.gov.uk billed her for eight extra days on her car is less! Experience while you navigate through the website login using your booking reference if you have any questions or concerns a! And passport control regulations Application and payment queries can be emailed toema_ni @ slc.co.uk,! Problem, please contact the moderators of this subreddit if you contacting a live person British! People affected by a major 2018 data breach automated phone call will be in. 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