Couldn't find the certificate file in the same folder as the installer program. For more info about enrolling in Microsoft Intune, seeEnroll your device in Intune. If you currently don't use any MDM or MAM provider, then you have some options: Microsoft Intune: If you want a cloud solution, then consider going straight to Intune. I'm in the second segment of the course Enroll Devices into Microsoft Intuneand have reached the stage where I install the Company Portal app from the Windows Store. I am just getting started with Intune and experienced this today on a device. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your. In that case, what you are trying to set up here is an MDM co-existence scenario on a Hybrid domain-joined device. On your mobile device, approve your device so it can access your account. Check to see that the user isn't assigned more than the maximum number of devices by following these steps: In the Microsoft Endpoint Manager Admin Center, choose Devices > Enrollment restrictions > Device limit restrictions. In this case, the error may mean that an intermediate certificate is missing from your Active Directory Federation Services (AD FS) server. Learn more about how to set up VMs in Intune. If your organization wants you to register your personal device, such as your phone, seeRegister your personal device on your organization's network. Extract the contents of the .zip file. Currently, a default AD FS server or WAP - AD FS Proxy server installation sends only the AD FS service SSL certificate in the SSL server hello response to an SSL Client hello. Next, the user will be prompted to scan a QR code or manually enter an enrollment token to complete the work profile setup. I simply proceed then to the allow the organisation to manage my device. Option 2: Set up co-management. These profiles use settings exposed by Apple, Google, and Microsoft. Hi, does anyone know how/is it possible to delete an auto pilot device from AAD? For you, the device is also joined with . Did you receive any updates on this? Otherwise, your-domain.onmicrosoft.com is automatically used for the domain. Worked like a charm on getting a device enrolled in Endpoint Manager! Changing MAM from All to None, unmanaging the devices currently in AAD, then adding them again via the Company Portal store app. By default, Intune auto . Users with the user principal name (UPN) suffix of the second domain may not be able to log into the portals or enroll devices. To fix the issue, users must select the Set up button, which is to the right of the Unable to sync notification. I am a Helpdesk technician in a Small organisation of 25 users. Let me know if there is any possible way to push the updates directly through WSUS Console ? Once enrolled, the devices return to a healthy state and regain access to company resources. The policies you imported are shown. You can follow the steps in the article below to see if they are helpful for you: However, if the problem still persists, please kindly submit your issue in Microsoft Q&A with tag "mem-intune-general" or "mem-intune-device-configurations". Before users can enroll their devices, they must be members of the right user group. I hope that it does. MAM is set to none. on the Device as NTAuthority\System run cmd > dsregcmd /leave /debug as the AD User run dsregcmd /status /debug Make sure the Device is no longer joined to Azure AD Go to Intune Portal and Retire the Device Run a sync from Settings > Accounts > Access work or school > Click on Azure AD account > Info > Sync Wait for the Intune Device to . Follow the wizard prompts to export or save the public key of the parent certificate to the a file location of your choice. Therefore, make sure that you follow these steps carefully. Find the device with the enrollment problem. By default, all device platforms can enroll in Intune. Mathieu Ait Azzouzene. Configuration Manager supports Windows and macOS devices, and Windows Servers. If you have feedback for TechNet Subscriber Support, contact The default configuration was for MAM user scope to be set to All when it needs to be set to None. Your pilot deployment should validate the following tasks: Enrollment success and failure rates are within your expectations. Settings > open Company portal app > Deactivate and Uninstall. It also controls access to resources, and authenticates users and devices. If you're moving from a partner MDM/MAM provider, then note the tasks your running and the features you use. use single sign-on (SSO) through AD FS 2.0, and. Press question mark to learn the rest of the keyboard shortcuts. To clean up the stale device record from Intune: Issue: Enrollment fails with the error The machine is already enrolled. Thanks Coopem16 I will definitely check it out1. Any updates on this? Everything works smoothly afterwards. I'm trying to learn Intune and Endpoint manager so I'm going through the Pluralsight course Implementing Mobile Device Management (MDM) with Microsoft Intune by Greg Shields. Intune uses the same Azure AD, and can use your existing domain. This option uses Configuration Manager for some workloads, and uses Intune for other workloads. Before users can enroll their devices, they must have been assigned the necessary license. - edited They don't have to be completed on a certain holiday.) The crash occurs when I open Company Portal. Microsoft explains MAM and MDM very well, If you don't want to register the device, you will need to click on no, sign in to this app only, HKLM\SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin, "BlockAADWorkplaceJoin"=dword:00000001https://docs.microsoft.com/en-us/azure/active-directory/devices/faq. They're vulnerable until they enroll in Intune. The fix for this is simple: dsregcmd /debug /leave. You'd like to move these policies to another tenant. Be sure you have specific unenroll and enroll steps. To validate that the certificate installed correctly: The follow steps describe just one of many methods and tools that you can use to validate that the certificate installed correctly. Make sure that your user's device is running iOS/iPadOS version 8.0 or later. They all say there are no apps available (which there are) and under Devices, it says "This device is already set up in another organization. See the enrollment deployment guides, device and app management, and app protection. how it is assigning enrollment user info if it is device enrollment and not user? 10:33 PM Clear and helpful communication minimizes end user downtime and dissatisfaction. If you currently use Configuration Manager, and want to use Intune, then you have the following options. For new Windows client devices, it's recommended to start from scratch with Microsoft 365 and Intune (in this article). When prompted, enter the path to put the policies. It's been frustrating and I want to figure this out so I can get it off my plate. You can't enroll new client computers when the account is in maintenance mode. For added protection, back up the registry before you modify it. Confirm the helpdesk is ready to support end users throughout the migration. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Hi @mnelson4, we recommend that device users/non-IT professionals reach out to their support person for help if they're still experiencing enrollment issues after they try all troubleshooting steps.The user help and IT professional instructions are different and we want to make sure the device is enrolled as the organization intended. have multiple top-level domains for users' UPN suffixes within their organization (for example, @contoso.com or @fabrikam.com). "Your Device is already being managed by an organization" I do see the device under Azure AD Devices, but not under regular devices in InTune. This message means that they have the wrong license type for the mobile device management authority. In Windows Settings, Accounts, Access work or school, the test user account is listed. https://social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https://docs.microsoft.com/en-us/azure/active-directory/devices/faq, https://call4cloud.nl/2021/04/alice-and-the-device-certificate/, https://call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/. Hi, I guess everyone is wondering the same question. Communicate issues, resolutions, and trends with your help desk. If your device OS is Windows 10, could you try the following steps, 2. Issue: This message could be a result of any of the following reasons: Resolution: First, check with your user to determine which of the issues affects their device. 1. Determine if there's something wrong with the VPP token and fix it. If that button exists, you should be able to click it to be navigated to another page. Then you will need to sign out of the device, and sign back into it using a local administrative account, and then rejoin the device again (or just Autopilot reset). Add your domain account, such as contoso.com. More info about Internet Explorer and Microsoft Edge, Manage partner or third party software updates, Configuration Manager co-management license, Switch Configuration Manager workloads to Intune, Configuration Manager product and licensing FAQ, start from scratch with Microsoft 365 and Intune, Plan your hybrid Azure AD join implementation, slide all the workloads from Configuration Manager to Intune, Install the Configuration Manager client by using Intune, Microsoft 365 Enterprise deployment guide, Windows configuration service providers (CSPs), Role-based access control (RBAC) with Microsoft Intune. Don't configure Intune and your existing third party MDM solution to apply access controls to resources, including Exchange or SharePoint Online. If the error persists, try Resolution 2. Trial or paid account is suspended. Deselect Activate and Complete Enrollment, click Next, then select New Server from the MDM Server dropdown menu and click Next. You must retire the client computer before you can re-enroll it in the service. Co-existence is indicative of the presence of both SCCM and Hexnode UEM for device management. There is a way to manually re-enroll your Windows 10 PC without loosing all the current configuration and apps deployed by Microsoft Intune. If you are an IT Admin with access to the Microsoft 365 Admin Center, and you want step-by-step guidance on how to manage organization-owned or bring-your-own-device (BYOD) mobile devices and applications, be sure to review the Intune setup guide. Download the samples, and use Windows PowerShell to export your policies: Go to microsoftgraph/powershell-intune-samples, select Code > Download ZIP. For more information, see Create a device platform restriction. For more information, see the Intune enrollment deployment guide. Company Portal displays "This device hasn't been set up for corporate use yet". Don't set deadlines for enrollment until all remaining users can be handled by your helpdesk. Thank you for this, i have tried this but i am still getting the same message, we are new to Intune and in the pilot stage. If that fails, validate that the users credentials have synced correctly with Azure Active Directory. Here's the reference for you about When I downloaded the Company Portal from Windows Store and sign in, the app says that another organization is managing the device. To migrate a users device, the user must unenroll the device from the old tenant, and then re-enroll in the new tenant. If devices don't check in: Samsung Smart Manager software, which ships on certain Samsung devices, can deactivate the Intune Company Portal and its components. Know there are other policy types that aren't listed. Yes we have. 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