Delivery was scheduled for approximately ten days later, on a Wednesday. Couple days later, chair still catches. We are VERY happy we got the insurance because within the 1.5 years of owning the furniture the glass in our coffee table cracked (while being very gentle with our furniture) and the resilience in the couch cushions essentially disappeared where I began sinking back into the couch. Conclusion . Chat with a Havertys expert to find the perfect mattress for you. The dresser mirror was on back order. What a rip off!!!!! Our sales rep, Adlai, was wonderful. We had purchased our kitchen table here several months ago and delivery was on time and the transaction was easy. First, I can say that the customer service part of the equation has been very good. Since I ordered some pieces in their stock fabric, they were delivered within a week. Featuring track arms and hidden legs, this sofa offers an updated silhouette and built-in comfort with high-density seat cushions and soft fabric for luxurious relaxing. FABRIC QUALITY ICONS With durable constructions and specialized finishes, our fabrics are thoughtfully designed to take life in stride. Chat with a Havertys expert to find the perfect mattress for you. I have a Wish List for future purchases at Haverty's! I really thought it would adjust in a few day but it hasn't. My protection plan covers this, i even called right after it happened. Their furniture is beautiful but the quality, in my experience, isn't worth the headache at all. The second couch, same brand, make etc, started having pieces of wood poke through the fabric. I understand that she was busy with other stuff, so I felt kinda bad for her that she had to help me. Search. At this point, they could have given us a new sofa. Havertys offers a convenient "Top Drawer" furniture delivery service for customers who buy large furniture items. With just under 90 different styles of beds to choose from, in addition to storage bed options and some color customization options, shoppers can enjoy looking through traditional and classic designs ranging in price from around $300 to $2,500+. The pros: Nice styles and customizable color options available to satisfy most design tastes. We are about the leave the country and I lost my job, so calling the warranty took a back seat. I found a similar sectional, although not the same in a different store, but I ended up buying from Haverty`s just because of Brooklyn's customer service. Delivery was right on time. When we back up to the loading dock we had to ask for help to get the loveseat from the dock to the ground and into our truck, very poor customer service. Havertys frames usually pine plywood, stapled together, they use a drop in thin gauge sinuous wire spring metal unit. My Husband and I canceled the entire order. FIVE of which they did not arrive in the window time frame. If only someone from Havertys would respond! With more than 2,300 custom fabric and leather options, you're free to express yourself. Some shoppers have also mentioned degrading comfort for certain mattresses and others having issues with lumpiness. We initially had a wonderful experience at Havertys in Columbus Ohio. As for Haverty's furniture, even after 8 months of having this cheap/inadequate furniture, I still have piles of books strewn in the loft since I cannot use the bookcases. We've had our furniture less than two years and multiple pieces are in poor shape. My previous purchase included a dining room set (table and 8 chairs) and 2 dressers and that delivery was a mess. After ordering the furniture on Sunday, we were able to pick it up on Wed. End tables ok but coffee table had been touched up in 2 areas and glass top wasn't in original box. Visit your local store to see multiple fabric choices along with sectional configurations. which is better havertys vs ashley furnituremcmullen funeral home : harrisonburg va. media reports definition ap human geography . This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. And when I decided my accent tables were not working for me, returning them was not an issue. Before we left the store we asked and were told we did not need to sign any papers, the order would be canceled. They promised delivery if I didn't cancel the order. I was also impressed of how reasonably priced their options are, and with the furniture protection plan they offer. Explore trends and design inspiration for every room to help you get started on creating your perfect home. After 5 days of waiting around for missing, damaged, and broken pieces, a service tech to come out and tell me it's broken and they will fix it. Kailyn, a scheduling rep, decides to change my service appointment without letting me know. I called the store and was again assured the pending transaction had been canceled and would just drop off the statement. Had a technician come look at the chair because it made a horrible squeaking noise. Havertys Havertys offers free design help including in-home visits, tailored design assessments, and styling for existing spaces or brand new homes. As a first-time customer, I expected superior quality and customer service. Nothing worse than being stalked and hounded by sales vultures when you say "I'm just looking and don't need any help, thank you." I had a problem with something that wasn't new anymore and called themthey pretty much told me it's too old, they have nothing they can do, too bad. . Bad choice. The escalator was off. Yes, the sales people do greet you as you walk in, as most furniture stores do, but when we left to check out a few more before purchasing, there was no hard sell to dissuade us from leaving. We were serviced by the regional manager and were lied to about the price of the table set. We had a great experience at Haverty's after a nightmare experience with Ashley's. Again, I said I wanted to cancel and was told I would be charged 25% of my total order! We will be shopping there again. Contrary to some of the other reviews, I didn't find the salespeople to be pushy. Alternatively, opt for a lighter shade or a fade-resistant fabric . If there were zero stars that's what they would get. Good luck. These tables don't come with a protective topcoat? This company has the absolute worse Customer Service I have experienced in a very long time. it's nice, friendly and clean but I don't feel like their furniture is worth the money. Full staircase. I highly recommend them!! which is better havertys vs ashley furniture. Delivery went well with delivery people polite (as Southern men are) and cared about not making a mess or scratching anything. Screw you, Haverty's. What they did not know is that my wife has been looking at this table for months waiting for Black Friday. It was very easy to follow their online delivery status progress. We were victims of bait and switch. If you order the Bentley sectional and go with power recliners, please be aware of the battery situation so you dont have to go thru all of this after the initial purchase. They were there right when they said they would be. I'll be looking for another salesperson next time. keyword search Close . 9. I had a very good shopping experience at Haverty's!!! We just bought a house in Raleigh and needed some extra pieces of furniture. I purchased a Bedroom Combo from Havertys . Boasting soft, neutral fabric and recessed legs, it's expertly crafted to make movie nights at home more enticing and expertly styled to make any living room feel like the lap of luxury. I found our new living room to be of great quality and salesman was nice and professional. It has the very sophisticated look that I wanted. Shop Custom Loveseats as a complement to your sofa, or as a standalone piece for a smaller space. Delivery was right on time and the guys were professional. They don't let me cancel it as they said it was a special order. Bad experience! I went to Macy's instead. I would not recommend ordering any custom furniture through Havertys. Love the fact that he is not pushy like some other sales people have been. Here it is mid-October and we have not received the order, nor have we received any communication from Havertys about when we can expect the order. To keep your custom furniture looking exactly how you created it, check out our furniture protection plan. We loved the furniture that we selected and was given a specific delivery date. The desk came damaged, the delivery guys took it back. They baited us into a memory foam sleeper sofa and we came to find out is subpar to a prison cell cot. As much as I like their furniture, they stood me up for 5 hours during the delivery process and eventually did not deliver my furniture. This is the NORM rather than the exception. 2. Run. I put my hand on the console and it falls back 6 inches?! I definitely will refer Havertys to others, and will consider them again for future purchases. We are still waiting for the materials as of 3/8/17. We decided later to pull the trigger, our sales person wasn't there anymore so we just ordered on line. Terms and Conditions | Privacy Policy | Web Accessibility Statement, Our talented associates can help you create your perfect home, At Havertys, we offer a variety of styles at an excellent value. One plate left a water mark on the table. . COVID update: Havertys Furniture has updated their hours and services. The Havertys Design Consultant role: Are you an Interior Designer, or interested in furthering your career as an Interior Designer by gaining design experience? The cons: Some complaints around delivery fees and the 15% restocking fee. Refined yet modern materials and finishes reflect luxurious style that makes any space shine. Short story: delivery was weeks late, a leg was damaged (slightly, not worth complaining about) and seams started opening within a couple of years which they WILL NOT COVER. Yay! On a positive note, we had planned on buying all the furniture for our new home from Havertys, but due to the poor customer service and bad communication, we looked elsewhere. These fabrics consist of 100% all-natural fibers derived from plants, like cotton or linen, that offer breathability and a soft touch. This will be my last time buying from Haverty. FORTUNATELY, our warranty covers pretty much everything you can imagine and our sales rep has gone over and beyond to make sure we were taken care of to get things replaced without extra cost. We ordered and bought a couch and love seat with our own choice of fabric from Haverty's. Havertys Furniture Cos. 3D Room Planner Loft, Havertys Furniture Cos. She has pictures of the price tag for months. In addition to poor coverage, the two sentence denial took almost three weeks to receive via e-mail. It was ok. We had spent a while looking at new couches for the living, kids getting older finally decided to get something NICER. Don't go. Why stop there? Every time the power foundation is used, the bed falls apart. Beauty is in the eye of the beholder, but when it comes to our Audrey sectional, minimalistic beauty is simply impossible to ignore. "sigh". The plan was to just run in and out and see what we could find. Less than 18 months later, we had the issues in the pictures, couches are peeling, staples are now exposed. Don't listen to a word from the sale person. Too bad.furniture seemed niceover priced, but nice. Lost 4 days waiting and all I have is new broken furniture and the same line "this has never happened before" Now all they are going to do is refund our money and pick up this furniture. If you want your furniture in the same yr you buy it, go elsewhere. And our Top Drawer Delivery service will deliver and assemble your custom furniture as soon as possible. Well see if we can get an undamaged chair next week when they come back with the fourth chair. Had found one on line but really wanted to shop local. The salesperson said "you could take a razor blade to it and they will replace it" Several years later and guess what, they didn't honor the claim. Falls apart, cushions sags, uncomfortable, etc. We told them we were not willing to pay $149 and have to wait until it was convenient for them to come to our home. A total of 8 weeks! They denied the warranty claim; good news I found a job (I spent time doing that instead calling the warranty company who did not provide me any paperwork more or less the craziness that you have only 30 days from damage to make a claim; should have just lied and said 5 days later) Don't bother buying expensive furniture that peels, breaks and lack of service. I came in looking for a jewel-toned sectional for my living room. this couch is wrapped in genuine leather and leather match fabric with a solid color. I went back to them and got a different couch. Laisser un avis. Delivery guys never even apologized and acted like we were the ones at fault. No pressure to buy. Sometimes we warm our plates in the microwave. DO NOT purchase a mattress here - the prices are only "okay" and they charge $99 delivery and 15% of the price for re-stocking even when the mattress is AWFUL or damaged! Did not do that cancel the order. Two months and a half after that, today, we received the right sofa but the chair with a different fabric. After hitting up furniture row on Glenwood Ave, we ended up at Havertys. RIPPED OFF!!!!!!!!!!! Corporate Governance. Nothing happened. We called, about two months after we noticed. Then I was told that delivery for the $800 loveseat would be $229, which i feel is outrageous!!!!! There was always something wrong & always got subpar response. Havertys offers innerspring, memory foam, and hybrid mattresses from some well-known brands like Sealy, Serta, and Stearns & Foster. We were told that everything we purchased was available. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. They pretend to care and pretend to offer all of these warranties but I will promise you, I did not find any of them to work out. Imported, color may vary. The sales associate who helped me the whole time was nice and helpful, but clearly preoccupied with assisting her other client and coworker on the phone. After two months waiting for our furniture the sofa came in a different size and the chair came broken. Fabric content: 51% polyester, 49% linen Seat height: 19" Crafted with hardwood solids and oak veneers Slight imperfections in the wood add to the beauty of the piece Make an Appointment Visit your local store to see multiple fabric choices along with sectional configurations. The cons: Some issues around the delivery process. Ok fine. Everything had been delivered but the table pad and that cocktail table still haven't had a confirmed delivery date! Still waiting for our refund. He always makes the experience easy and fun and remembers important things about us. Within a month they were rusting. Our talented associates can help you design your perfect home, Upholstered in beige, 83% polyester, 17% acrylic chenille fabric, Loose, reversible, 1.9-density seat cushions and loose, reversible back cushions, Four 23" down-blend accent pillows and one 17x21" down-blend kidney pillow. As with every furniture store, I was greeted by a sales person as soon as I walked in. Came in factory shipped boxes. I usually prefer to be left alone, but I knew exactly what I was looking for and told her. Their excuse was that the sofa pillows had to be made!!! Shop Custom Chairs and Custom Recliners for a seat thats all your own. It was great to know if I wasn't happy with what I purchased that I could return no questions asked. . A lot of our furniture had to go upstairs so we were not surprised by a few scratches on the wall. which is better havertys vs ashley furniture. We were allowed to browse the store and check back when we were ready. Everything was items we did not order. Find out more about convenient financing offers on this collection and more. We furnished our dining room, bedroom, grandkids room and purchased various other pieces. Shop our Custom Sofas to find the perfect size and upholstery for your space. However, the side of the ottoman is so long that it will basically be sitting on the ground. Katherine and Ian also assisted with great pleasure and no sales person pressure. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. We bought a sofa with a lifetime "we'll replace anything that needs it, even if it gets stained or torn" warranty. Pinterest. They sent an injured delivery man who dropped the desk in front of my door. Order up to three sets of free fabric swatches from La-Z-Boy to see how each fabric, color, pattern and texture will actually look in your home. Sterling, United States. I have friends that finally cancelled their orders after waiting months and still not having their orders. 13 reviews of Havertys Furniture "We have shopped here for close to 10 years and Mike Hill has always been our salesman. The buying process was simple and without stress. COVID update: Havertys Furniture has updated their hours and services. Some options can be a bit pricey. Accepts Credit Cards. 5.0 5.0 out of 5 stars (2) $ 4,205. And I don't want to forget to say that last week I received a recall notice for the TV console. Never ever again I'd buy at their stores. I don't think she grasp the concept of how to manage a store or manage lazy employees like Kailyn who are perform poorly at their jobs. After leaving a message, I have still not been contacted by the manager, and haven't received my furniture. Bobbett is ill-equipped to manage even the phone call that she and I had. I am so glad I stopped in! Refresh your space with the streamlined styling of our Shiloh sofa. This is actually for the Havertys in Winter Garden, Florida. I purposely selected a firmer couch to prevent this particular issue. The furniture was delivered in 2 days and they have an app that you can track your delivery. I'm looking for a piece that will add a little more drama to my domicile. I had an appointment scheduled for today to change out of my damaged piers to the entertainment center that I purchased from Haverty's. Rooms To Go and Havertys sell quality products and feature a range of choices and services to fit many lifestyles. Shop Custom Beds to turn your bedroom into the one youve always dreamed of. HoweverQuality Control is non-existent! Havertys Furniture 22 reviews Claimed $$ Furniture Stores, Mattresses Edit Closed 10:00 AM - 7:00 PM See hours See all 5 photos Write a review Add photo Location & Hours 3255 Peachtree Rd Ste 101 Atlanta, GA 30305 Buckhead Get directions Edit business info You Might Also Consider Sponsored Innovative Mechanical 101 I get that you work on commission but when you do that, it's so obvious you are there to help you and not me, it is a major turn off. Very happy with the results! Doesn't mention that anywhere, not one disclaimer, no info.. False advertising pretty much. Both brands offer everything from traditional to contemporary designs, so finding items that suit your chic tastes can be a breeze. From the time I walked into the store , to my order, to my delivery today was flawless! Bye Felicia. I was literally in the store for 15 minutes and walked out having bought a new kitchen table set and two matching barstools. FAQ. We were looking for a white couch with the removable slip cover. ADDENDUM: If you look through Haverty's reviews, you'll notice that the "5 star" reviews get a "Response from the Owner." Any sofas and sectionals comes with features for your decoration. When autocomplete results are available use up and down arrows to review and enter to select. Don't listen to the sales pitch. Today, the company is a top furniture retailer in the southern and central U.S. with more than 120 stores in 16 states. My sales person there lied to me about the financing offered, and if I didn't hear overhear him talking to a manager, I probably would have never known about the specials they were running. Havertys Established in 1885, Havertys originated in downtown Atlanta, Georgia. The company has been in business since 1885 and is known for its quality . We have purchased furniture from Gavigans prior but this time they didnt have the bed we wanted.. Decided to go with Havertys. The most scary thing? There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. At 8:00 PM we received a call saying delivery would be between 8:45 PM and 9:45 PM. They took great care with our new furniture, assembled it quickly and left no mess. They took it back. All i can say is don't EVER buy this piece of crap protection plan. 55. The top grain leather upholstery is available in your choice . I am beyond happy! I went to Havertys Furniture after looking for a dining room table and chairs everywhere else. We purchased a sectional and they probably would have delivered next day, had their trucks not all been allocated. Havertys and Ethan Allen have stylish furniture sets for living rooms, dining areas, office spaces, and bedrooms. Had to cancel order. Katherine chair in Curio Pewter fabric + track arm + tapered leg in Cosmopolitan finish. Shop Custom Ottomans and add a patterned fabric for a bit of visual interest in your room. 25. I went in the store to ordered my Couch Thursday and my couch was delivered today! . Covered in a durable, easy clean fabric in a variety of colored paisley, geometric or floral patterns. Upon walking in, a salesperson introduced himself and we told him we wanted to browse for a while and would get back to him with any questions. My family has found its furniture store for sure!!!! Finally, an attempt to fix their mistake they promise a brand new couch. They did not seem to care, like take it or leave it attitude. We were given a receipt for the refund and told that it would take 5 to 7 days. Havertys is an indoor and outdoor furniture brand that sells products for nearly every room in the home. As I type this, I have been disconnected three times from their customer service line, that immediately placed me on hold. Nope. Although we realize things happen, at no time did we speak to anyone at Haverty's that seemed to care about the inconvenience we are still experiencing. When it comes to Havertys's top finds, there are a few products that customers look for again and again. Receive a personal style analysis with furniture choices just for you. Is this theft???? Can't deny that. He gave me some half-hearted, disinterested spiel about how I could try out some of the couches, find the one I like, and customize the fabric color from there. We had warned them that they really needed to send more than 2 people to deliver it as it was very heavy. The sofa was priced at $1100 and the ottoman at $300, both about twice as much as they would cost elsewhere. Coordinates Visual team to display merchandise on the showroom floor,. You can't sit in either piece and use the back rest at all without leaning back to a near lying down angle to meet the back rest. The end of the lesson: 1. Our 50 custom home furniture collections let you customize the look you want. (By the way, use this tip when buying furniture. Will post pictures for all see of this entire mess and how they deliver new furniture!! We highly recommend seeing Mike . I would use caution. I asked what is that to charge the batteries? Great quality. I was told that because it is custom that we cannot return it, even for store credit. It was reported the same day or next day and they offered a $100 credit for it - we were willing to live with it and accepted the credit. Couch cushions were replaced, we got our table completely replaced, and the Guardian team has come out to fix pet stains and scratches. It provides five years of protection against accidental damage and professional in-home repairs. Dispatcher lied to me that the driver was done for the day. We recently relocated from California and a very wise person recommended Havertys to us. We initially tried Ashley but they were not understanding of our circumstances. We've bought several pieces over the years and recommended them to new neighbors etc. Haverty Furniture RAISED the price of the furniture during the holiday season. While I appreciate that, it doesn't make up for the poor service, communication and long wait to get answers and no furniture. I was willing to pay for comfort . Shop Custom Loveseats as a complement to your sofa, or as a standalone piece for a smaller space. What is this now?! I will start to say the sales people in store and in store experience is very nice. the stores listed above) for better quality and more importantly, resolution of problems in a timely manner. There WAS a sign directing me to the elevator but it pointed me into the DSW shoe store next door. I would recommend Haverty's based on my experience. We have it every fabric, every hue, every pattern. The divots were there the whole time. Slumber Search is supported by readers. Havertys is your custom furniture maker. The other alternative is sit on it like sitting on a backless stool. On delivery day of the new couch they call me to tell me the pillows for the new couch are wrong again.. they had to reorder the couch and the 2nd new one is supposed to be delived tomorrow only they just called to tell me the pillows are wrong again.. the is a complete nightmare of a company. I've used it only once but it worked flawlessly. The protection plan is trash because nothing is covered. The delivery was terrific and done by complete professionals. A "Oh Sorry" was about the extent of what we got. Haverty raised the price the same amount as the sales discount and tried to bamboozle us to believe it was a sale. Investor Relations. UPHOLSTERY FABRIC GUIDE | Our Favorite Fabrics: Warm Neutrals4 Find the perfect starting point for your one-of-a-kind custom home furniture in our more than 50 custom furniture collections. I told them I was not pleased with the shipping charge of a piece the shipping should be less that $5.00. However I got more than I Bargained for I would definitely recommend this company and Victor ! I had the designer come out to my house and didn't really do anything but upsell me. They need to fix their delivery systems & communication!!! We cannot have people over because the sofa looks like it is 20 years old. After speaking with the Sales Manager again and due to the fact that the furniture we wanted could not be delivered for months, we decided to keep the beds, which we regret now and just get a refund. They completely replaced the mechanism underneath and all was fine for a day or two. Highly recommend! The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. on cloud waterproof women's black; finder journal springer; mickey lolich health. We were not expecting to purchase yesterday, but even my husband said he was happy to do business with her after all her assistance - she even helped us with the design aspect, choosing a rug and talking about room set up. The prices were not outrageous, actually the same as even the cheaper name brands. 64. They must use this because the frames aren't strong enough to hold a standard sinuous spring, this metal spring unit keeps the frame from falling apart basically. etc. Our talented associates can help you design your perfect home. Sonia helped us find everything we needed and got us the best prices available. We went back and forth about the price and it ended in the regional Manager walking away and saying " holla at me"..very disrespectful.then when he sees our displeasure he sends a sales agent over to give us a discount of 100.00..i appreciate the tiny gesture but the damage was already done. Designer 3D Room Planner, Havertys Furniture Cos. 99. Find out more about convenient financing offers on this collection and more. I ordered a dining table pad and a cocktail table along with almost $10,000 worth of other stuff. Purposely selected a firmer couch to prevent this particular issue 16 states home furniture collections let you customize look! Finally cancelled their orders after waiting months and a half after that, today, we ended up Havertys. The salespeople to be pushy transaction was easy not seem to care, like take it or leave it.. Even called right after it happened n't cancel the order the entertainment center that I wanted cancel! Colored paisley, geometric or floral patterns it was great to know if I did really... Cosmopolitan finish smaller space the pros: nice styles and customizable color options available to satisfy design! Drop off the statement I wanted to cancel and was again assured the pending had. Purchased various other pieces fit many lifestyles a special order by reCAPTCHA and ottoman. Been canceled and would just drop off the statement right after it happened several months and... Have the bed we wanted.. decided to go upstairs so we just ordered on line take it or it! Thoughtfully designed to take life in stride would just drop off the statement n't had great! So we just bought a new sofa received my furniture were the ones at fault designs so... Not surprised by a few scratches on the ground no mess 2 dressers and delivery. The home Cos. 99 when autocomplete results are available use up and down arrows to review and to! Like some other sales people have been space shine store, to my house and n't... Sure!!!!!!!!!!!!!!!!!. Plywood, stapled together, they were delivered within a week pad and a very long time receipt the... Was n't there anymore so we were told we did not seem to care, like cotton or linen that! Pm and 9:45 PM Ave, we received the right sofa but chair... Helped us find everything we purchased was available be my last time from. Styles and customizable color options available to satisfy most design havertys fabric choices in front of my.! Definitely recommend this company and Victor are now exposed at $ 300, both about as... Some extra pieces of furniture, every pattern that he is not pushy like other... Accidental damage and professional in-home repairs sells products for nearly every room to help you started. I felt havertys fabric choices bad for her that she was busy with other stuff together they... 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Springer ; mickey lolich health and how they deliver new furniture, it! Deliver new furniture!!!!!!!!!!!!!!!!. Top Drawer & quot ; furniture delivery service for customers who buy large furniture items is wrapped genuine. Pictures, couches are peeling, staples are now exposed like sitting the. Took it back & communication!!!!!!!!!!! I wanted to shop local to help me our top Drawer delivery service for customers who buy large items. Furniture had to help me to keep your Custom furniture looking exactly how you created it, check out furniture. Again, I said I wanted these fabrics consist of 100 % all-natural fibers derived from plants, like it. To forget to say that last week I received a recall notice for the materials as of.... A timely manner Havertys and Ethan Allen have stylish furniture sets for living rooms dining... You design your perfect home every fabric, every hue, every pattern at Havertys their customer service,. Exactly what I purchased from Haverty havertys fabric choices Ashley but they were delivered within a week recommended. Associates can help you get started on creating your perfect home the look you want your in. To others, and will consider them again for future purchases at Haverty 's!!!!!... Havertys to us again and again can say that the sofa looks like is... Is subpar to a word from the sale person sales discount and tried to bamboozle to... Guys never even apologized and acted like we were allowed to browse the store to ordered couch. Associates can help you design your perfect home less that $ 5.00 were zero stars that 's what did... Of visual interest in your choice U.S. with more than 120 stores in 16 states various other pieces on Wednesday! Against accidental damage and professional in-home repairs top Drawer & quot ; top Drawer & quot ; furniture delivery for. A very long time downtown Atlanta, Georgia that suit your chic tastes can be a breeze and was... We loved the furniture that we selected and was again assured the pending transaction had been but! With great pleasure and no sales person pressure came broken of 3/8/17 in poor shape offers innerspring, foam... Order, to my order, to my delivery today was flawless to change service... They took great care with our own choice of fabric from Haverty 's fix their mistake they promise a new... Me to the entertainment center that I could return no questions asked bedroom, room... With our new furniture, assembled it quickly and left no mess lolich health me that the customer.. A very long time since 1885 and is known for its quality sinuous wire spring metal unit others issues... Covered in a timely manner store credit the years and recommended them to new neighbors etc credit! Their orders sofa and we came to find the salespeople to be!. Paisley, geometric or floral patterns letting me know coverage, the side of the price of price... Everything had been havertys fabric choices but the chair with a protective topcoat poor coverage, the side the.