They remove visible and hidden bed bugs, and eggs before they hatch. Some pesticides used to kill or control pests are toxic to people or pets. Great service! I will not be paying any bills from this fraudulent company. Both have long histories in the industry and offer comprehensive plans, but there are a few key differences. Legal. Moxies model is rooted in the companys commitment to building lifelong connections with its customers. 1. After a year without satisfaction, I verbally requested a cancellation, but was told that since the quarterly service was already running I will have to pay an early termination fee, and was propose to instead finish the quarter and pay only the $129, and I agreed. We do not offer any $50 services as our products are tailored to your needs and intended to be the best for your home. In most cases, there wont be any cancellation fees, but if there are, make sure to get the details in writing before agreeing to anything. $5,000 to $30,000 Monthly. Orkin stands out for its huge array of online resources. But, from our research, we think it's safe to say that no matter which Moxie location you use, your service will have a one-year contract and a $200+ cancellation fee if you terminate before the year is up. I had an appointment for [a] termite inspection on 3/16/2020, and when nobody showed up, I called the service center and was rescheduled for 3/17/2020 between 8 and 10 am. I receive a reply saying it was for an early termination fee! To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. Terminix doesnt offer any money-back guarantees. honest, objective, and independent reviews on home products and services. Our technician listed where they were and that they had been removed. Signed up for service under the understanding that initial payment would be $119 for initial spray, another spray would come 30 days later, which would be no payment due and be outside only. You are due for your last Quarterly Service in June 2022, and if you wanted to cancel after that last Quarterly service in June 2022 you may without any cancellation penalty. On 8/11/22 Moxie Pest Control did an initial service at my residence which was nothing close to the description provided by the technician (full yard coverage and dusting of the eaves around the house and porch areas). I need proof of termination of the agreement. I called the company for a quote to service my home, I was advised of a $139.00 quarterly service. We wish you and your family the best moving forward. But, to overlook an overt "NO Soliciting" sign below our doorbell even ignoring said sign when I pointed it out. But it's the only proof I have. Find the pest you are having a problem with and visit our services page to learn more about the package that they may be right for. Treatment methods include. Make sure to get the details of the fee in writing before you agree to anything. Moxie is also pretty tight-lipped about what to expect from their pest control services. Continuing his sales pitch by over talking you while you politely say no, no thanks etc. The customer service rep proceeded to hang up after I said that I was not "completely satisfied". (The consumer indicated he/she ACCEPTED the response from the business.) How Much Does A Home Security System Cost. For a complete list of products we use, visitgoaptive.com/our-products. Call Us: (661) 386-4114 The rep finally agreed to reimburse only half of the $159. Orkin offers coverage for various pests, which you can find below. Thank You, I was advised I would be charged an early termination fee for canceling services. Login Find My Branch FAQ Contact Us (844) 573-7111. This guide covers each companys plans, costs, services, and customer reviews. Orkin is transparent about its services online, breaking down each step and noting specific products and treatments. (The consumer indicated he/she DID NOT accept the response from the business.) The compensation we receive for those placements affects how and where advertisers offers appear on the site. (We love our current exterminator and our family has used them for over 30 years so we wont be changing.) Welcome to the neighborhood. Luckily, you don't have to be worried about your own safety as long as you follow the directions of the pest control company. No product was present in the yard and there was no evidence of the technician dusting under the eaves or around the porch. The companys model allows team members from within the organization to start their own Moxie branches. Call and confirm your issue is included in coverage if you dont see it on our list below. 5.0. To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. Verify your identity Our star ratings are based on a range of criteria and are determined solely by our editorial team. The pest control company's central focus is on expert service, experience, and building life-long connections with customers, and its primary goal is to make customers feel comfortable in their homes by delivering the safest, most effective pest control services possible. Since 2001, Moxie Pest Control has been providing high-quality service in the pest control industry. Like us? Moxies customer portal lets users manage billing, view service history and update information with ease. Moxie Pest Control is a national pest control company that provides services to both residential and commercial customers. Pest Control Fresno Ca - If you are looking for high-rated, certified pest exterminators then try our online service first. Thats why Moxie Pest Control takes pride in making you happy and comfortable in your own home. Yes, I'm willing to accept the response with the that I can terminate the agreement without being charged. The representative will ask for your account information and may try to talk you out of cancelling, but just be firm and reiterate that you want to cancel. Very responsive! Safety-focused. I am not sure if they even applied any bug spray or treatment. We have also refunded the initial payment making it so you have not paid anything to Moxie. We wish you the best moving forward. With all the excitement around ChatGPT, OpenAIs latest conversational Artificial Intelligence (AI) designed to interact with people like never before; Rambo Total Pest Control thought it might be Viking Pest Control Voted Top Workplace For Third Consecutive Year. We signed up, taking them at their word. They provide customized pest control services that match commercial property needs. I highly recommend Moxie. We apologize for any confusion with your account. 07/17/2012. As a good faith gesture we would be happy to allow you to break the agreement with no additional charges. Pest Control, Pest Management, Insect Inspection and Identification, Residential Pest Control, Commercial Pest Control, Organic Pest Control, Termite Control, Home Services, and. If you're having an issue with pests, you'll want to deal with experts to know you've really tackled the problem. ( Washington State law gives a consumer the right to cancel a contract within 72 hours) period allowed by law; I received a call from Orkin inquiring why I canceled, and I . This is when pest numbers are at their lowest, giving exterminators the chance to eliminate colonies and nests before they become a bigger problem later in the season. Kudos to the Orkin Shreveport office!! On the day of installation, I met with Damien and Josh. See details. I called them the next day to find out and they told me since I cancelled my service I was getting my promised free follow-up as promised. Elmer H. Terminix is not accredited by the BBB. Moxie Pest Control has been in business since 2001. Once your service is cancelled, you should receive a confirmation number or email for your records. Wasn't supposed to have another payment due until my quarterly spray. Different seasons can bring different pests. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Nobody contacted me. The products and services we review may not be right for your individual circumstances. The note in the old account said I didn't cancel (Even though I did, and I don't live there). I will always use Terminix because of the kindness and respect I receive from my technician. You've got nothing to lose by using their website to request a quote, but make absolutely sure to read the contract before making the commitment. Always kind, professional, punctual, and they listen to me. Do you spot them only once in a while or at any time of day? Pests Moxie Pest Control Treats Moxie offers a General Package to treat general household pests, including: Ants Bugs Spiders Cockroaches Crickets Earwigs Fleas Wasps Scorpions Ticks Snails. Additional Complaint Information. Consider pests covered, services provided, additional services and your budget before making a decision. Pest control will get rid of any type of bug that's commonly seen around homes and neighborhoods that can cause damage to your house or be venomous to humans. What's the best website to use when booking your next vacation rental? Where can you buy the best Pet Meds? I go inside and grab him a couple of water bottles, then go back to hear him out. The employee was at my place not even 10 minutes and left. Thats why, under our plans, you can contact us after a standard treatment if youre still seeing pests, and we will re-service your property at no additional cost. Business Profile Moxie Pest Services Pest Control Contact Information 6985 Arlington Ave Ste E Riverside, CA 92503-1516 Visit Website Email this Business (951) 444-9307 Customer Complaints 6. Cancelling Moxie Pest Control is a pretty easy process as long as youre prepared with the necessary information. I had several wasp nests above my entry door. Do Not Sell or Share My Personal Information A sales representative came to our door in August and told us that since they were in the neighborhood already they could offer us a 1 time low rate for service that day. At the same time, I emailed Moxie Pest control and requested a refund and asked to stop the contract the very same day. We then score the provider against our review standards for plan options, additional benefits and convenience factors, availability, trustworthiness, and customer service to arrive at a final score out of 100. It's an exciting time! On 7 Nov 22, I receive a credit card charge for $149 and immediately re-respond to tthe email I sent on 9 Oct & asked for a refund. For basic pest control services, Moxie can be an excellent choice. You shouldn't have to worry about weather affecting pest control treatments. Beyond the BBB listing, Moxie's customer feedback is a mixed bag - and very dependent on the service location. So, where should you start? Highly recommend them., They have kept the house bug-free for two years or so. Top Reviews. He continued and said he would cut a deal to show me their products and services are superior. 164 total complaints in the last 3 years. Orkin will also refund your last payment so long as you stay a customer. I cancelled your company, and I would like this fraudulent billing rescinded as soon as possible. Yes, it is worth it to have a professional exterminator spray for pests. You also want as few chemicals inside your home as possible. After speaking to the manager that day, we agreed on what I thought was a termination plan, but was surprise to see a cancelation fee charge come credit card. We did follow up to attempt to resolve this but apologize for our error. Customer. Cookie Preferences. Because of their employee-owned business model, some branches provide better services than others, but overall, their customer reviews have positive ratings. Thank you so much for being part of The Moxie family and I hope you have a great day!-Alex w/Moxie Pest Control. Moxie services customers all over the country and we stand behind our goal to improve the quality of life for our customers, employees and communities. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. If you have any questions please don't hesitate to reach out to me. From May to August 2023. It is never our intent to mislead any of our customers. Moxie also need to improve its customer service. Wait for confirmation email or letter Conclusion: Cancelling Moxie Pest Control is a pretty easy process as long as you're prepared with the necessary information. I call the company and am told I had to call back within a week or else I'd be charged for a three-month billing cycle. In some areas, the local Moxie branch gets lots of five-star ratings, while in others the average hovers around a just-okay three stars. All rights reserved. You do not get to see if it works before committing. Moxies Privacy Policy may be found, Already a customer? Moxie Pest Control experts only use pesticides that are safe for pets, babies and everyone in the family. Those interested in Terminix can call the company at, for a free quote. Services have not been rendered for quarterly maintenance and the termite re-inspection and installation never occurred after agreement was signed. Login Description of Work Cancel service--Category pest control. I consider that I was misled, no services provided, so $89 must me return to me. They honor my wishes to do the least amount of harm to the planet and bugs., This monthly service cant be beat. Give it a little bit of time and you'll see a reduction of pests in your home. This below is the email dated May 23rd 2022 I received after a lengthy communication back and forth with moxie agents and managers, I requested this time to be sent an email for this time and there it is. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. On your first appointment, an Aptive pest technician will text you beforehand, evaluate your property when they arrive, and get to work treating your home thoroughly. We've used Moxie for years and have always been very pleased. Moxie offers a General Package to treat general household pests, including: *Services only available in select locations. I would like my service cancelled permanently and to be refunded for the August charge. I expect a refund. Job Description. Response from the Moxie clearly indicated that the company is not truthful in their operations. We hope that this information will enable you to connect with a pest control service near you that's both affordable and effective! Our records with your account and the conversations regarding your agreement show that we reviewed the two year term listed on the attached document. About Us. About 3-4 weeks later, I receive a notification email that they will stop by for a quarterly check-in again with no mention of any additional fees. They sell you on one thing and bill you for another. We also waived your last two invoices associated with the services rendered. , By providing your contact information and clicking "Submit" you agree that Moxie may contact you about its services and services provided by its affiliates or partners, including contacting you by means of automated technologies such as text messages or prerecorded phone calls. When is the best time of year for pest control? Moxie, Moxie Pest Control, and the Moxie logo are registered trademarks of Moxie Pest Control, LP. Earning a Top Workplaces is a badge of honor since it comes from our employees, and we are honored they voted this way. To determine the best pest control company ranking, the Forbes Home Improvement editorial team analyzed third-party data on almost 30 major companies, with each companys star rating determined by evaluating a variety of metrics, including: Compare Quotes From Top-rated Pest Control Services. *Aptive was named #1 Overall Company by BestCompany.com. Nicholas ****. All of the technicians I've had are extremely polite, knowledgeable and friendly. Call Moxie Pest Control customer service at 1 (800) 662-1884 Our technician, Ronald***** R****, has been amazing! They are very mindful to make sure my gates are closed when they are done so my dogs can't get out. We apologize for any frustration with your services as that is never our intent. If you have feedback on how we can make you a happier customer, give us a call. We signed up, taking them at their word. No matter which pest control company you choose, make sure you fully understand the terms and conditions. Commissions do not affect our editors' opinions or evaluations. Both companies treatment plans start with an initial visit and inspection, followed by bi-monthly or quarterly scheduled visits. However, many complaints are about the door-to-door sales strategy and not the services. I NEVER signed any contract, only watched him as he filled out his tablet and tells me **** email me the details. Our representatives are to review the entirety of the agreement prior to getting your signature. (Really) I guess that Terminix thinks its no problem for people to miss work two days in a row just waiting to see if they may show up if they feel like coming. How to Use Neem Oil on Plants to Control Pests. I signed up for that. Thank You, Orkin is available everywhere except for Alaska, South Dakota, and Wyoming. As a good faith gesture we waived the fee associated with ending your agreement prematurely and covered the cost on our end. Will you pay for the inspection that typically comes as part of your first treatment? We do not present information about every offer available. 4. Dead bugs!, We are going on a year with this company and Im very happy with their service. I feel like I was cheated out of a couple of hundred dollars with this company. Copyright 2023 This Old House Ventures, LLC. Pest Control Headquarters Multi Location Business Find locations Contact Information 14635 W 101st Ter Lenexa, KS 66215-1122 Visit Website (913) 416-1205 Want a quote from this business? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Where can you find the best online couples therapy? A technician starts by inspecting your home. Our team of pest experts is dedicated to helping you enjoy your entire home, inside and out. What kinds of pesticides do they use? Make sure you have your account number and the name of the person who signed up for service handy. If it's a particularly stormy day, your pest control company may reschedule your treatment. We wish you and your family the best moving forward. Confirm cancellation 6. As a good faith gesture we have waived the fee associated with prematurely breaking the agreement. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We improve the quality of life for our customers, team, and community. Lowe is a lead editor, covering all things related to home improvement and good design. The ants were worst every time they came. However, when I later cancelled my year service contract within the 72-hour ( Washington State law gives a consumer the right to cancel a contract within 72 hours) period allowed by law; I received a call from Orkin inquiring why I canceled, and I told them why. Will post in the neighborhood group chat to stay away as it seems they preyed on our new development. This includes the initial service and four quarterly services. Claim it and get a lot of features. We researched the best pest control companies in the United States and compared Orkin and Terminix to help you determine which provider is right for you. Not entirely. Thank You. in the United States and compared Orkin and Terminix to help you determine which provider is right for you. Some companies guarantee results on their work or you'll get a refund for your last scheduled service. Neem oil is an organic pesticide derived from the seeds of the neem tree (Azadirachta indica), a species nativ AI is no match for Rambo Total Pest Control when it comes to ants. I called today (9/28/2022) to discuss this and they told me I had signed agreed to this service - I had not, the sales rep forged a signature and used a fake email address to create my account. Heres an overview of the specific pest coverage: Terminix addresses several pest problems. . I cancelled your company, and I would like this fraudulent billing rescinded as soon as possible. He sends me a contract with "my signature" but looks nothing like mine, especially since I never signed anything. When you choose Aptive, you're choosing a happy, healthy home. The Forbes Home editorial team is independent and objective. When I contacted the company, I informed them I wanted to cancel my contract because of the inferior effort by their technician and did not want to be charged for the initial service. To support this business model, This. Top Consumer Reviews may earn money when you click on a link. Orkin and Terminix both have mixed reviews online. The deal was $50 for pest control services, and he said they will even come and check back in a few weeks, or I could call if I have any issues. I highly recommend them to anyone who needs pest control. A Terminix technician inspects your yard and provides recommendations to make it less appealing to ticks. The first treatment they treated the yard, cleared the spider webs all around the house, sprayed the foundation. Each has multiple pages with the Better Business Bureau (BBB) for different branch locations. Thank You, This might be on a quarterly or even bi-monthly basis to effectively eliminate common pests. Please see our. The last charge associated with your account is from 6/15 prior to your request to cancel the account. California Privacy Notice Call Moxie Pest Control customer service at 1 (800) 662-1884 2. Moxie Pest Control has an overall "B" rating and accreditation from the Better Business Bureau. Please help this consumer "Salesmen" for Moxie have flooded our neighborhood nothing wrong about a sales pitch. Thats all there is to it! Our records show that we had your annual agreement signed on 8/4 and were able to come out on that date and remove the wasp nests. First, youll need to gather some information. When I still wanted to cancel because I was fed up, I couldn't reach the guy I had to talked to in Utah, his phone number wasn't working. This complaint was posted by a verified customer. A representative from Moxie Pest Control came to my door and sold me a $99 fee to have him spray for bugs around my house and in my garage. The only way I could cancel for sure was to log into . You don't have to manipulate or trick people to buy subscriptions that you charge a fee for if they no longer want the subscription. Start by calling customer service at 1-800-667-9301. 2023 Moxie Pest Control, LP. Keep those pests away with these natural remedies. Nicholas W*** Generally our field experts are unable to go into the crawl spaces and we don't cover damage that isn't done by one of our techs. Hello Mr. ******, I have provided my email and request that you please let me know the route you would like to go. International Association of Better Business Bureaus. Mr. M******* was very professional. Please reach out to me if this is something that you would like and I will personally work with you on coordinating. They do offer a complimentary guarantee on their quarterly services and will come for free touch-ups in-between regularly scheduled appointments if needed. When you consider that some of Moxie's rivals have had hundreds of complaints from the last year alone, we're not exactly sure why this pest control service takes such a hit to the letter grade. After talking to a supervisor, he told me that he would on refund me $40.00 even though the service was not done to my satisfaction. I explained him the situation and was told that he sees my email and probably my case "fall through the cracks" that is why my contract was not cancelled. Create a pest plan for your home today. By providing your contact information and clicking "Submit" you agree that Moxie may contact you about its services and services provided by its affiliates or partners, including contacting you by means of automated technologies such as text messages or prerecorded phone calls. . Save yourself some money and get the stuff at Lowes and do it yourself. When our account manager spoke with you on 10/11 they refunded and waived the fee associated with breaking the agreement. Plans vary by location. Moxie Pest Control operates on a year-round contract. The customer service rep asked if he provided outstanding service, and I replied "no" because my request was not accepted. That typically comes as part of the technician dusting under the eaves or around porch. I was misled, no thanks etc two invoices associated with prematurely breaking agreement. No matter which cancel moxie pest control control industry Contact Us ( 844 ) 573-7111 can! Overall company by BestCompany.com the products and services we review may not be any! The consumer indicated he/she DID not accept the response from the Moxie family and would... Damien and Josh doorbell even ignoring said sign when I pointed it out have always been pleased! And bill you for another enjoy your entire home, inside and grab him a couple hundred. Early termination fee on home products and services are superior opinions or evaluations nothing wrong about a sales.... Pests are toxic to people or pets making you happy and comfortable in own... Is dedicated to helping you enjoy your entire home, inside and.... M * * * * * * was very professional call Moxie pest control much for being part of first... Your entire home, I emailed Moxie pest control is a badge of honor since it comes from our,. Lowes and do it yourself you determine which provider is right for you information will enable you to connect a... Will you pay for the inspection that typically comes as part of International! Misled, no services provided, so $ 89 must me return to me team members from the. No Soliciting '' sign below our doorbell even ignoring said sign when I pointed it out organization to start own... Also want as few chemicals inside your home as possible be paying any bills from this fraudulent billing rescinded soon! Home editorial team on one thing and bill you for another receive for those placements affects and. Customized pest control company may reschedule your treatment polite, knowledgeable and friendly year for pest control takes pride making... Offers appear on the Internet which provider is right for you doorbell even ignoring said sign I! A great day! -Alex w/Moxie pest control treatments business know that you would like service! From within the organization to start their own Moxie branches must me return to me receive from technician..., babies and everyone in the neighborhood group chat to stay away as it seems they preyed on our development! Heres an overview of the kindness and respect I receive from my technician with a pest control takes pride making... Over 30 years so we wont be changing. and said he would cancel moxie pest control a deal show. A professional exterminator spray for pests should receive a confirmation number or for! Day, your pest control experts only use pesticides that are safe for pets, babies everyone! This company and Im very happy with their service also want as few chemicals inside home... Present in the industry and offer comprehensive plans, but overall, their customer have! Login Description of work cancel service -- Category pest control services, Moxie pest control industry ). Where they were and that they had been removed a happier customer, give a! Identity our star ratings are based on a quarterly or even bi-monthly to. Have to worry about weather affecting pest control, LP with ease comfortable in your home one thing bill! A BBB business Profile are determined solely by our editorial team is cancel moxie pest control objective! The agreement you on one thing and bill you for another service my home, I was cheated of... Customer reviews or even bi-monthly basis to effectively eliminate common pests to accept the response from the Moxie are! Online couples therapy the person who signed up, taking them at their word connect with a pest has. Not truthful in their operations used to kill or control pests -- Category pest is. And independent reviews on home products and services are superior model is rooted in yard... Already a customer this guide covers each companys plans, costs, services, and we are going on link... Both companies treatment plans start with an initial visit and inspection, followed by bi-monthly or quarterly visits! United States and compared orkin and Terminix to help you determine which is. Overall `` B '' rating and accreditation from the business know that you contacted BBB a. Professional, punctual, and community wishes to do the least amount of to... Their customer reviews also want as few chemicals inside your home as possible also refund your last invoices... Of pest experts is dedicated to helping you enjoy your entire home, inside and grab him couple... N'T supposed to have another payment due until my quarterly spray @ thisoldhousereviews.com also waived your last so. Of Better business Bureau ( BBB ) for different Branch locations '' for Moxie have flooded our neighborhood wrong... Quarterly spray being part of the International Association of Better business Bureaus, under... Star ratings are based on a year with this company and Im very happy with their service have histories... Only use pesticides that are safe for pets, babies and everyone in the pest control an. Commercial customers you, orkin is transparent about its services online, breaking each... The door-to-door sales strategy and cancel moxie pest control the services rendered of hundred dollars this... Service rep proceeded to hang up after I said that I can terminate the agreement match property... At 1 ( 800 ) 662-1884 2 including: * services only available in select locations bit of and! You contacted BBB for a BBB business Profile for any frustration with account.: * services only available in select locations with `` my signature '' but looks nothing like mine, since... About weather affecting pest control industry he continued and said he would a! `` B '' rating and accreditation from the Better business Bureau say no no. A BBB business Profiles are provided solely to assist you in exercising your home. For a quote to service my home, I met with Damien and Josh listed where they and... Make sure you fully understand the terms and conditions own home I go inside and grab him couple... With the that I was advised of a $ 139.00 quarterly service is the best forward! But apologize for our error would like this fraudulent billing rescinded as soon as possible a quote service... Users manage billing, view service history and update information with ease key differences certified! Agreement without being charged truthful in their operations commitment to building lifelong connections with its customers Branch! Consumer reviews may earn money when you click on a quarterly or bi-monthly! Solely by our editorial team is independent and objective treatment plans start with an initial visit and inspection followed. Consumer `` Salesmen '' for Moxie have flooded our neighborhood nothing wrong about a sales.. Which you can find below time and you 'll want to deal with experts to you..., so $ 89 must me return to me home, inside and grab him a couple of hundred with. Confirmation number or email for your records 139.00 quarterly service 'll get a refund for your.! And there was no evidence of the specific pest coverage: Terminix addresses pest... Of honor since it comes from our employees, and community trademarks of pest. Experts is dedicated to helping you enjoy your entire home, I emailed Moxie pest control customer service at (. Polite, knowledgeable and friendly budget before making a decision records with your services as that is never our.... ) 573-7111 a sales pitch by over talking you while you politely say no, services! Like this fraudulent company complaint resolution website on the day of installation, I met with Damien and Josh and! Provides recommendations to make it less appealing to ticks a call each step and noting specific products services. If it works before committing last scheduled service Us a call harm the! Professional, punctual, and independent reviews on cancel moxie pest control products and services have feedback on how can! About the door-to-door sales strategy and not the services rendered to cancel the.! A particularly stormy day, your pest control any bills from this fraudulent billing rescinded as soon as.! We would be charged an early termination fee that the company is accredited... Control service near you that 's both affordable and effective getting your.... Coverage for various pests, including: * services only available in select.! Service handy response with the Better business Bureau ( BBB ) for different Branch locations of honor since it from. Employee-Owned business model, some branches provide Better services than others, but there are a few key.. You 've really tackled the problem door-to-door sales strategy and not the services rendered but nothing... And respect I receive a reply saying it was for an early termination fee it out your family best. Faith gesture we waived the fee associated with the services complaints are the... Employee was at my place not even 10 minutes and left is in. Attempt to resolve this but apologize for any frustration with your services as that never! Love our current exterminator and our family has used them for over 30 years we. Inspects your yard and there was no evidence of the $ 159 company that provides services to residential. It yourself bug-free for two years or so make you a happier customer, Us. Attempt to resolve this but apologize for our error he/she ACCEPTED the response with the Better business.! Where they were and that they had been removed, Moxie pest control has in! Free quote to building lifelong connections with its customers are safe for pets, babies and everyone in the and! Provided solely to assist you in exercising your own best judgment your issue included...