If an event occurs and students are unable to return home at the scheduled time, what will Brightspark Travel do to assist the group? From planning a unique trip to leading your group on the road, our team of travel experts will guide your every step. After that time, we'll begin making non-refundable bookings on your behalf, and . Parent & Student. Adhere to known, effective best practices to minimize your chance of catching respiratory infections. The Jax Effect. We strongly recommend that you purchase travel insurance at the time of deposit to protect your purchase. 2023 Brightspark Travel. The deposit is non-refundable. With RGP, parents receive a 100% refund on all tour payments (less the cost of RGP) when they cancel at any time prior to departure for any reason. We will determine tour dates and location, in collaboration with your Group Leader, and each decision will be unique to your group. Can parents participate in a tour without being a chaperone? Show your ensemble that theatre can take them far beyond the auditorium walls. Will they be accommodated on tour? Go. Primary 8750 W. Bryn Mawr Ave. Suite 450E Chicago, IL 60631, US Get directions Verify all requirements with the governing agency of the tour destination. This will take you to Brightsparks Call Center, where an individual will help connect you with your childs group. Brightspark Travel at 8750 W Bryn Mawr Ave #450E, Chicago, IL 60631. I am unable to reach Brightspark by phone and my emails are returned. They will arrange for a Tour Director to stay with the group for as long as necessary. What is the refund policy in the case that my childs tour is cancelled due to a major event? The timing of the spread of the coronavirus was challenging, since all of these investments were made with the expectation of an exciting tour season. We are industry leaders in safety and security standards, conducting strict audits and providing 24/7 support. No refunds are given to individuals who cancel within 45 days of departure. You can enroll for free online to receive travel and security updates about your destination. All rights reserved. Experience expertly-crafted student travel across the US and around the globe. Some companies have set tour itineraries and may want you to adapt your desires to their schedule. All rights reserved. Brightspark Travel, as part of the WorldStrides family, continues to monitor the coronavirus (COVID-19) with the support of our medical and risk management partners. That's why we've taken extra steps to help ensure your security during these unprecedented times. *The cost of RGP will not be refunded in case of cancellation WHY SHOULD YOU Procuring supplies like hand sanitizer and masks to use in the future. 30% of employees would recommend working at Brightspark Travel to a friend and 17% have a positive outlook for the business. Find more information on required travel vaccinations from the International Association for Medical Assistance to Travelers at www.iamat.org/country-health-advice. That way, you can rest assured knowing that we have established excellent relationships with trusted partners. As a TICO registered agency, Brightspark offers parents peace of mind while their child is on tour by offering the opportunity to protect both their child and their financial investment of the trip cost with travel insurance. No items currently match your filtering criteria. For all passport information, including how to apply, please visit the U.S. Department of State website (passports.state.gov) or the governing agency of your home country. If you can dream it, we can build it! One band director shared her family tradition with her students, inspiring them to take their music to new heights. Discover how an educational student tour can positively impact your students' lives well past their school years. From selecting your ideal student travel company to preparing for departure, browse our collection of resources for group leaders, parents, and students as you embark on your inspiring educational or performance student trip. When registering for your tour in Brightspark Travels portal, youll come across a Special Needs section and a text box labeled, Allergies/Dietary Restrictions and Special Needs. Enter your childs dietary needs here and also inform your Group Leader. We apologize we arent able to offer prompt customer service. Who is Brightspark Travel. At Brightspark, a team member will greet your group at your first destination unless a different location has been pre-arranged. Group Leaders and chaperones are responsible for discipline and counseling, and the Tour Director will assist with necessary logistical changes. On domestic tours, Brightspark Travels general refund policy offers partial refunds to individuals who cancel over 45 days prior to their tours departure. We also offer Refund Guarantee Protection (RGP) as an optional add-on. From protecting your investment to packing for an international trip, browse all our resources as you begin your journey. Registering and paying for your childs trip is easy! EXPERTS IN STUDENT TRAVEL YEARS OF TRAVEL EXPERIENCE 40+ OF TEACHERS LOVE OUR TOURS 95% "We had a great experience on our trip to Ottawa with Brightspark. The Group Leader is responsible for handling discipline. Can I see a day-by-day itinerary with information about hotels, transportation, meals, and attractions? All rights reserved. Planning Your Trip. Connect with an Explorica representative today to learn more about our special travel promotions for international and domestic tours! In addition, 100% reimbursement if the School Board cancels the trip for any other reason, including work to rule action. Planning the trip of a lifetime shouldn't be a full-time job. The plan should be purchased within 10 days of your tour enrolment to ensure maximum coverage and cannot be refunded after 7 days from purchase. Brightspark Travel Health Insurance, reported anonymously by Brightspark Travel employees. A tour company should be able to discuss the qualifications, training, and experience of your tour guide. With our round-the-clock support, travel insurance options, and detailed incident response plans, we've got you covered on the road. Photographer. This will take them to the Brightspark Call Center, where an individual will help facilitate a call home. Once a social/emotional disorder is disclosed to your Group Leader or to Brightspark Travel, Brightspark Travel will work with your Group Leader and family to accommodate needs and identify which tour components may need modification. Our Health and Safety team has been actively monitoring the impact that COVID-19 is having on the destinations where we operate tours, as well as the CDCs guidance for travel, events, and schools. Discover the WorldStrides advantage and learn how we stand apart from the competition. Outside all this, everything's great. Download our instructions to get started. Your child should also remind their Group Leader and Tour Director of any allergies while on tour. From medical accommodations to travel documents, browse the questions our team fields most often. School Board Ruling 100% reimbursement if the school board cancels the trip due to a travel advisory to the destination or a mandated labour strike. Surprises can disrupt your travel plans, but they don't have to affect your wallet. Our expert team is evolving and innovating, and we continue to guide your every step through the trip-planning process. Cell phone usage is at the discretion of the Group Leader, but if they are allowed cell phones, students may call home while they are not touring. Can my child forgo participation in a part of the tour? Special event tickets including, but not limited to, sporting and theatre events, are non-refundable once purchased. Build Your Own Tradition on a Performance Tour. bright sparks. Flip through our latest catalogs to discover domestic and international student travel opportunities for education and performance groups. Log in. For all passport information, including how to apply, please visit the U.S. Department of State website (passports.state.gov) or the governing agency of your home country. On international tours, all tour participants need to carry a passport. If a child is bullied, they are advised to notify a Group Leader, chaperone or Tour Director. No refunds are given to individuals who cancel within 45 days of departure. No refunds are given to individuals who cancel within 45 days of departure. My child has a physical disability or handicap. For U.S. citizens, the passport needs to be valid for at least six months after returning home and have at least two blank pages. It is now a month later. Locate tools to help you create a successful trip. Find tools and resources designed to help parents and students get ready for a school trip. Verify all requirements with the governing agency of the tour destination. We recommend reminding the Group Leader during registration. Brightspark Travel, Inc. is an Illinois Corporation filed On April 4, 2011. Eising said each student paid about $1,600 for the week-long trip and Brightspark Travel won't refund their money. Give your ensemble the performance opportunity of a lifetime on a custom music, dance, or theatre student trip. If students are not allowed cell phones, they may borrow a phone to call the 800 number listed on their safety lanyard. Brightspark Travel has an overall rating of 2.4 out of 5, based on over 36 reviews left anonymously by employees. Oftentimes, this process is dependent on the nature of the medication and the age of the children. If you can dream it, we can build it! Discover how an educational tour can positively impact your students' lives well past their school years. The process is simple and were here to help you through it. We are more than happy to share the locations and names of our suppliers with you. 2.6. Discover how an educational student tour can positively impact your students' lives well past their school years. For over 50 years, the WorldStrides team has planned inspiring tours for tens of thousands of education and performance groups. This flexibility protects groups that choose to postpone their tour before it is known whether or not the trip can take place safely with respect to COVID-19. WE'VE GOT . Music education (henry, ed., 1958). Contacting our motor coach, hotel, and restaurant partners to understand what additional measures they are considering to prevent the spread of germs. Yes. Will we need any vaccinations in order to travel abroad? Learn how to protect your student travel investment. Contact Email customersupport@brightsparktravel.com. All rights reserved. Please ensure you have the appropriate travel insurance prior to making your purchase. Your child should also remind their Group Leader and Tour Director of any allergies while on tour. Parents can now register online and make payments via credit card or online banking. The Brightspark team has planned inspiring tours for tens of thousands of student groups over the last five decades, developing strong relationships in each of our destinations. If neither of those options work, you can call our Customer Service for alternative arrangements at 1-800-267-6425 extension 2. 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