"They will sit and show you how on the laptop how to set up your thermostat based on your usages, your habits. Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. We'll take you to the exact aisle and bay. Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. Monday through Friday: 9am - 8pm CDT Step 2: just log in with your access details. Even an inadvertent shoulder bump can knock things askew. Clean the thermostatskey parts (see below). And youre either reading this in the middle of a heat wave or freezing your buns off in the coldest of cold spells? (877) 832-6747, 811 Heres where you can pay your gas or electric bill and sign up for different payment options. 2 Remove the thermostat's cover. Create an account to follow your favorite communities and start taking part in conversations. I've no interest in replacing it with some other low tech "smart" thermostat. Its like a pin-ball machine; the mercury ball needs to line up just right do its job of rolling across electrodes and creating a circuit. 9am to 5pm CDT. Simply enter your login information. There are a few quick ways to start the thermostat troubleshooting process. TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. Test the transformer: If you dont have an account, its easy to create one. This offer is charging over $20,000 to install a $4,000+ product you can buy elsewhere and have it installed for for $2-3000. Follow our interactive troubleshooting guide to find answers to your systems problems. When you click the link, it will open in a new tab so you can continue reading the tutorial and, if necessary, follow the troubleshooting steps. If so, remove the cover and replace the battery. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. I expected the house to be roasting while I was away (and it was! Your thermostat issue is caused by faulty electrical controls or wiring. Your HVAC system might suddenly stop working due to a malfunctioning part within the system or a complex electrical issue, especially if you have a high efficiency system connected to your smart thermostat. Monitor and control your temperature from anywhere, minimize energy waste, and save on heating and cooling costs when you install one or more smart thermostats at your facility. Usually it only requires a grab and pull techniquestraight towards you. On the weekends the thermostat is 76 for the day and 74 at night. Edit to add. Get tips on safety around natural gas. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Your thermostat frequently displays the incorrect room temperature. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. (888) 223-0800. Press question mark to learn the rest of the keyboard shortcuts. We live in a home that's a little over 3,000 sq ft; 2 AC units. If you don't have an account, it's easy to create one. Create an account to follow your favorite communities and start taking part in conversations. If you haven't already, set up eco+ for your home. Restore power at the circuit breaker panel box. Page 8 When the system is Off, OFF displays to the left. Homeowner Support If this doesn't do the trick, look for a blown fuse or tripped breaker. But first As a preliminary step, remove the cover from the thermostat to get started. 9am to 6pm CDT Sign up to get storm preparedness and savings tips! If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. Copyright 2023 HomeRepairGeek.com - All rights reserved. Give Light and the People Will Find Their Own Way. Sign up to get storm preparedness and savings tips! To get started, TECO checks out your home. Open Hours: The above are worst case scenarios. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. The Energy Planner portal makes it easy to adjust temperature settings, program appliances and more from. With the tiered energy planner rates the bill for electric came to $214. Turn on your thermostat to to complete the resetting process. Ready to find the supplies you need in your local store? 1 Turn the power off to the heating system. Got a new A/C the other day so I have to have teco come back and have them reinstall the teco thermostat. A healthy HVAC system can last longer and save money. If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. One can go on the pool pump if you've got one, too. Copyright 2023 Emera Inc. All rights reserved. Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. The process of resetting your thermostat really depends on the kind of thermostat you own. This will allow you to make changes and upload any required files. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . *This new ENERGY STAR Smart Thermostat rebate program was introduced on Nov. 2, 2020. Take a customized online energy audit. Give This A Try! With the standard pricing the electric portion would have been 220.87 instead of 214. KNOW YOUR MODEL NUMBER? If the temperature is still stuck, an electrical or display issue might be to blame. All you can do now, is replace it. The HVAC system keeps turning on and off on its own. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. To test, youll use a multimeter (volt meter). The devices all talk to each other to help you save.. And TECO will help you fill out a planner online to adjust your appliances use based on your needs. It also assumes some very basic level in handiness to do a couple of cleaning tasks, a quick check to test the accuracy of your thermostat and to rule out any other components in your system. Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. I see this as being a part of your thermostat, albeit external and in another room. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. Possible Corrosion Prime members enjoy unlimited free, fast delivery on eligible items, video streaming, ad-free music, exclusive access to deals & more. The first possibility to look into when you find a blank thermostat screen is to check if the unit needs to have its batteries changed. I have transferred Motherboard into new Cabinet. To test, get s second thermometer and tape it to the wall next to your thermostat. Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. (888) 223-0800. To do this, simply access your existing application and enter the enrollment/confirmation number you received when you initially submitted your application. We are observant of the high period, so we do make adjustments to try to limit usage during this time. We'll start with basic visual stuff, then move on to a couple other tests. To recalibrate, youll find a screw in the middle of the bi-metal coil, orlook for a nut behind them to turn with a pliers. There is still some cold air to come. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. It was giving me a faulty reading, and theres no way it got that hot inside the house. Total was $373, but we live in Plant City, so about $50 of that is related to living in incorporated Plant City. This should fix the issue with your thermostat. Replace the thermostat body plate. Instead, call in an HVAC professional, who can help you determine if a replacement is necessary, or if your thermostat can be salvaged and repaired. After the audit, he decided to sign up for TECO's free energy planner program. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Connect with an agent for quick assistance. 1-800-664-2751 Loosen the thermostat body mounting screws with a screwdriver. Once you add on all the state and county taxes it came to 250 and few cent. Finally, mercury switches need to be level in order to work properly. The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. There are a few quick ways to start the thermostat troubleshooting process. 487 - Low, 1906 - Medium and 350 High. 1. Remove the cover plate to your thermostat. Pool Mate Winter Pool Covers, Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information. Restore power at the circuit breaker panel box. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. To learn more about the program, or to sign up, head to TECO's website. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. Set it to the 50-volt AC (VAC) setting. You'll graduate to"Dr. Thermostat" in no time! Use drywall and anchor screws for better holding power. It needs to be balanced according to the actual temperature to accurately control your heating/cooling system. Welcome to the Energy Planner portal tutorial video. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. Inspect the wiring on the base. Let me know if I can help answer any other questions. If you find your system is continuously running or short cycling, the first thing you should do is perform some thermostat troubleshooting tips weve already discussed, like changing the batteries, checking the circuit breaker, and cleaning off dust. Cooling - Displays on the iThermostat as COOL. Most types that control your whole house are low-voltage and dont need the power turned off. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. Other metal contacts can be cleaned with a piece of paper, sliding in between each part. Ive had to adjust thermostats that were off by as much as 3 degrees. Online Chat (English) Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. The results have been so significant, he now looks forward to getting his power bill. They act like its the greatest thing ever because it has a clunky online portal to control your thermostat with and it can automatically adjust the temp based on what the pricing tier is for a given time. Saturday and Sunday TECO 'energy planner' program goes high-tech. Find all that and more. We are working on it. You should also see these labeled with letters, such as G (fan), Y (A/C), W (heater), R (24-volt from transformer), etc. For Your His bill's been slashed in half most months. Learn the importance of calling before you dig. This part has the job of ending or starting cooling and heating cycles based on how much conditioned air is still yet to come out of the system. It may also be just inside your furnace access panel. Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. Big fucking whoop. Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. Its time to call in a professional if youve done all the basic troubleshooting steps like changing your thermostat batteries, unlocking, resetting, and cleaning the thermostat, as well as checking your homes power source. 877 TECO PGS Your thermostat is more than 15 years old. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. Participants in Tampa Electric's Energy Planner program realize lower prices on electricity 87% of the time. Have you done the math to see what you are actually saving? Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. TECO Energy is an Emera company. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. I know the feeling all too well. Get a short piece of low-voltage wire with the ends stripped off and touch them to the screw heads marked R (also RO or RH) and W while your thermostat is in the Auto and Heat setting. Thermostats purchased prior to this date do not qualify for the rebate. Gently clean with a small, soft paint brush or cloth. The house is a 2 story 2100sqf with 4 ton A/C. Room temperature doesnt match thermostat settings, HVAC system is short cycling or continuously running, Thermostat wont let you change the temperature, Bad thermostat symptoms: How to know if you need a replacement, When to call a professional to fix a thermostat, what temperature to set on your thermostat. The smart thermostat must have the following capabilities: Before work begins, please submit the following information to Tampa Electric using theSmart Thermostat program rebate application. Your thermostat doesnt remember the temperature settings you programmed. Learn More TECO P.O. Even if you keep a clean house, its not like you regularly dust the inside of your thermostat, right? Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Do any wires feel loose or look like theyre not connected any more? Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. If you have a unit that uses battery power, remove the front plate from the wall plate . Thermostat really depends on the laptop how to set up your thermostat doesnt remember the temperature settings, program and! Do this, simply access your existing application and enter the enrollment/confirmation number you received When you submitted!, 2020 ; ll graduate to & quot ; in no time each part Smart ''.... On the weekends the thermostat body mounting screws with a small, soft paint brush or cloth Planner... 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Hours: the above are worst case scenarios Service Connect with an agent for quick assistance techniquestraight towards you the. Most months youre either reading this in the electrical panel have them reinstall the thermostat... Let me know if I can help answer any other questions in another room knock askew. Storm preparedness and savings tips your systems problems by faulty electrical controls or.. 'Ll take you to the wall plate all the state and county taxes it came $!