In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. Lack of expertise leading to wrong programming. Control head program wheel, not rotating. If the system dies, the most probable cause is a motor failure. smith below:https://youtu.be/cDkADhlbw6IA.O. Thanks! There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. However, the issue can be caused by multiple factors. Reason and How to Fix (Easy Checklist). If the float switch is easy to move up and down and is in a straight position, then it is ok. Remember, though, when in doubt, call the professionals to avoid causing further damage to your appliance. 1 year experience video on water softner A.o. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. For instance, the system bypass switch might be turned off, so water is not flowing through the system. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. Only the time shows on the display. Save my name, email, and website in this browser for the next time I comment. Beyond office hours a message can be left via the telephone system. That means you get everything you need in a single purchase, and they require less maintenance. None of the buttons work (nothing changes on the screen when I press). The concentration level is measured in ppm or mg/l. Theres no drain hose for overflow, and several customers had issues with overflowing tanks, Some customers had issues with flimsy parts and leaking pipes or tanks. The first step to solving the issue is correctly identifying the cause. Plus the filters and ongoing maintenance costs. This makes for a useless system unless you identify and fix the problem. This mushing of the salt blocks the brine well that increases the tanks water level. Also, the service department can assist you in taking entire solar systems in operation. Once identified, the salt bridges are easy to fix by simply breaking and removing the salt crust. My cousin informed me that they intend to have a water filtration system in their home for safe drinking water, and he asked if I had any recommendations for the best alternative. Use any blunt tool and carefully hit the salt bridge to crush it properly. If your water softener is not draining, then there is a problem with the drain hose. Then the water softener adds more water to the brine tank causing it to overflow. Here are the most common reasons why water could gather in the salt tank: The water softener is too old: These systems have a life expectancy of around eight years, after which they degrade quickly. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. 600 17th Street Suite 2890 SouthDenver, CO 80202. Product Information . Control head does not measuring water flow or hardness. However, the most common problems reported include unresponsive control panels and water softener error codes. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. As weve mentioned, AO Smith Water Softener Systems are popular because theyre affordable and theyre a recognizable brand put out by Lowes. A salt bridge is a hard, crusty formation on the surface of the salt level. If you have installed a new unit, then make sure that it is installed correctly. It's all about profit with Lowe's so AO Smith has to make a much less quality product to get the cost down to what Lowe's will pay to stock the . Manual for 400 - 1000 models. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. For this reason, your water softener maintenance could seem challenging. Bypass softener. Dump out any resin you have in the softener, as well as the old riser tube. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. Indeed, most handypeople can carry out water softener maintenance and basic troubleshooting without calling in a plumber. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. I have unplugged/replugged the unit a few times.. The most common reason might be the impossibility of drawing brine from the tank. Filter. Press SAVE, then press back until youre taken back to the main menu. Different materials normally build up inside the resin tank due to highly concentrated water, and when they reach the maximum level, the resin bed becomes foul and looks dirty. Clean or replace brine float assembly. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. Someone suggested the bypass is open or the plumbing is wrong. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. Introducing A. O. Smith Water Softeners Designed, engineered, and built to last while providing you with soft water. Get updates about our latest posts, water quality news, exclusive sales & discount codes. Plugin the water softener and run a cycle without adding salt to the tank. Diagnosing your water softener problems may seem intimidating, but you can pinpoint the issue effortlessly by following the steps below: Some water softeners dont have a bypass valve, but theyll still have standard plumbing valves or global valves that accomplish the same purpose. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. These appliances can display four error codes: If you have a Culligan water softener, the main problems include low water pressure and a water softener constantly draining. If too little salt gets dissolved, the resin bed won't get clean and the water won't get softened. The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. Water Softener Problems Salt Bridges 3. Judging by the warranties for the AO Smith soft water systems, we can deduce that the electronic components are designed to last for around five years, and the tanks and control head are designed to last for beyond 10 years. Replace defective timer. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. Most of AO Smiths water softeners require multiple products to make each system work efficiently. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. Although many people wonder why there is no water in their brine tank, know that this is normal and indicates that your system works properly. Am not sure why salt in the brink tank is decreasing when softener is not reducing the hardness. Too much water also stops the softener from doing proper recharging. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. The different grain capacities available for this system are: Our verdict:The AO Smith Water Softener is a good option if youre looking for a compact water softener system thats relatively easy to install and offers a fast and quiet regeneration. This usually happens due to a lack of overflow or clogging. Open the soft water faucet to clear the water pressure. Soft water should now start flowing through the system. AO Smith water softener troubleshootting We have a AO smith 40000 water softener installed by a plumber around 6 months back. The power loss protection feature is useful, preventing the system from forgetting your saved settings in the case of a power outage. A.O. To fix the issue, replace the resin beads and flush the entire system to remove any beads blocked into it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. Common Water Softener Problems 1. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Water softeners are designed to prevent minerals from scaling on your pipes and fixtures, but funnily enough, they are subject to salt which is still a mineral scaling inside the tank and within the systems lines. Here are some of the most common issues that may occur. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. Hard water isnt necessarily a health risk, however, it does create problems for your plumbing over time. Smith 35000-Grain Water Softener System. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is time to go for the troubleshooting. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. To reset the unit, remove the transformer from the power outlet, then let . While water softening systems protect your appliances against calcareous water, they also prevent narrowing, congestion, puncturing and abrasion of your pipe fittings caused by lime. An undeniable benefit of AO Smith water softeners is their cost. The correct functioning of your system depends on how well you maintain the device. Sticking Brine Float. Water Softener Causing Low Water Pressure 9. An AO Smith water softening system typically regenerates every 10 to 14 days. Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Identify Problem Find Solutions Back Water Heater Repair Help Need help finding your model number? That means significantly less maintenance, as well as less ongoing maintenance costs and more peace of mind. An NSF certification is a good place to start, but additional certifications would be an added bonus and an extra reassurance. A.O Smith Triasoft Premium Water Treatment System A.O.Smith Triasoft is a point of entry compact system that can both filter and soften . Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. By Phone. Check/replace faulty circuit switch. 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