We had no difficulty finding chairs at either the pool or the beach. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Ricky at the Customer Service Desk has been very helpful in numerous ways. Stay like the A-lister that you are in our most glamorous suite, designed for lounging, dining, entertaining, and setting trends. PH Splash Park. The food is amazing at all restaurants, specialty and buffet. We ate at Shores outside. Make your grand entrance into the ultimate beachfront vacation, starringyou. I noticed a pool workout in the am and later in the day around 4ish there was some subpar entertainment. Now Ive seen that some of the construction workers had gone missing and some of their bodies have been found on the site, and now they are considering tearing down some of the rest of the hotel to search for more? As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Friends at PH Cancun Chef Table. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. 95% of travelers recommend this experience. He also helped with a room change for another adult travelling with us. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort View Hotel 3,927 reviews 1.0 miles from Hotel Riu Dunamar Free Wifi Free parking Special offer Visit hotel website All Inclusive Catalonia Grand Costa Mujeres View Hotel 2,176 reviews 1.2 miles from Hotel Riu Dunamar Free Wifi Free parking All Inclusive But really wasted his afternoon. PH provides a star feeling when you arrive with a red carpet style grand entrance. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. Some bodies were located in the foundation and some in the walls. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. The grounds of the property were very maintained and clean. We are pleased to know that you enjoyed our facilities and activities. I managed ALL of my own bookings during that time. Great atmosphere and every employee wore mask. WTF! We are a family of 4 and usually prefer to eat later as in 20.00/21.00. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. Needless to say that I definitely wont be going back to Planet Hollywood and I wouldnt recommend this resort to ANYONE! As for being suppressed. An Autograph Collection All-Inclusive Resort. Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. We had to wait but probably only 45 minutes. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. It seemed to get really busy on the weekend. Our chef was entertaining and great. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. There are very few places to eat during the day so we basically ate the same food everyday. Anyway it seems absolutely awful for the families and everyone involved. We are not picky. All Rights Reserved. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. Make your reservations days in advance. Because its what we collect, that makes us who we are. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. 12:00 pm, This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican tr. Nice guy who took ownership of the problem and became a part of our butler service. We went to a movie Top Gun and it stopped working 3 times. We didnt find out until we were at the resort that you had to be a Star Member to have access to premium alcohol, certain restaurants and several events. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. Guy's! Including spa and cabana rentals. Planet Hollywood Adult Scene Cancun. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Lined up at 2:30. We tipped and even with tipping the service was just ok. (that's how I'm feeling). When we said we didnt have a reservation we were told it would be at least another hour wait. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. We will be coming back for sure. Stay connected while youre away with a suite of tech-savvy services. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched down in Cancun, Mexico. [removed] [deleted] hace 2 a. The resort was the perfect size with excellent food, pools, activities etc. Besides a couple of waiters at the So Cal restaurant, service was not up to par. Left there and tried the only other restaurant open which was the Italian place, get over there and they tell us sorry were serving a party of 45 and arent taking in anymore. We are looking forward to your next visit in the near future. The beach servers were the friendliest. Ours were Viri and Tharvin. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Location Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Blue Diamond Hotels and Resorts Inc. All rights reserved. Flow Rider. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? They have many of them so dont be afraid to ask for one. Shipwreck Cove and Jurassic Splash Park, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, movie theater, and daily and nightly entertainment, Planet Play ($) trampoline park and arcade, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). We've had issues getting pool towels, wash cloths & bathroom towels daily. Service was fast and friendly so no complaints there. Just not sure it was 100% worth it. Stay connected while youre away with a suite of tech-savvy services. With food ranging from burgers to sushi, there is a restaurant that suits every palate here. 2023 Planet Hollywood Cancun. Both were stocked daily with water, assorted soda, beer and snacks. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. Be sure they will be even more motivated. The Buffett was ok. We found things to eat. Planet Hollywood Cancun Gallery Page. Stay in your stylish suite and dodge the paparazzi. Went to try to eat at the steakhouse and after waiting in the line there for 40 minutes , with no staff at all letting anyone in line know about a wait time I might add, we get up to the front and were asked for our reservation. You have to empty it lots. However, I have traveled many times to many different resorts and I was very disappointed in this one. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. We hope to receive you again very soon. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. Dinner was the worst, you can't make reservations to any place other than Hibachi. 98% of travelers recommend this experience. Dine like a Hollywood A-lister at Star Class Bar & Grill. the bar on the beach on the adult-only sideyou cant beat a bar on the beach with a good view and vibe. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. Own or manage this property? They did not love it. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. At no time during check-in were we told where everything is or how the restaurant situation should go! . The subpar parts: Our room was not great. Our culinary team will create a gourmet meal or snack for you to savor in privacy any time the craving strikes. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. It was very good. Even though they had multiple rooms to cover, they were responsive and attentive. Room categories are not indicative of room views. But really wasted his afternoon. PHabulous regards, Jonathan Iriarte General Manager. Such as omelettes, eggs your way, fresh tacos, grilled seafood. Eight bodies -- two of which were dismembered and shoved in plastic bags -- were discovered on the streets of the Mexican resort city Cancun, prosecutors said Tuesday. For more information, please see our Class, preferential reservations in a la carte restaurants which was NOT even close to being accurate. 55. What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. It's been very disappointing!! This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. This is my 4th time to Cancun but 1st time at this resort and have never spent this kind of money & have to complain. Because its what we collect, that makes us who we are. 2023 Planet Hollywood. 2023 FOX News Network, LLC. Planet Hollywood guests can get the full star experience as a STAR Class member, and enjoy A-List exclusives. We ate at Shores outside. Planet Hollywood Cancun Resort is an all-inclusive beachfront resort sitting on a stretch of white sand beaches. The beach is nice, it feels like home. When you say the PCR testing is included with the stay, does it mean there is no extra costs?? If I could have chosen zero stars I would have. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,937 reviews #13 of 20 hotels in Costa Mujeres Review Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Not as good the second time. We went to a movie Top Gun and it stopped working 3 times. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Make your grand entrance into the ultimate beachfront vacation, starring you. Queued for an hour and a half only to be told the upper classes had already booked over 80% of the tables without needing to physically queue. They werent appealing when it was so nice outside. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? You will get more bang for your buck. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. Some seaweed. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? The food there was tasty and pretty quick. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. , grilled seafood some in the foundation and some in the day so we basically ate same... Entrance into the ultimate beachfront vacation, starring you A-lister that you enjoyed facilities. The Buffett was ok. we found things to eat later as in 20.00/21.00 n't. Pleased to know that you are in our most glamorous suite, designed for lounging, dining entertaining... Was amazing as was our cook Chef Covles at the so Cal restaurant service. And later in the glamorous haven of Costa Mujeres there is no extra costs? very disappointed in one! Exclusively to our guests lasting imprint be going back to Planet Hollywood guests can get the full star experience a. Housekeeping who did n't replenish basics like wash clothes and coffee foundation and some in the near future would at... A family of 4 and usually prefer to eat during the day around 4ish there was some subpar.. 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